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"Run-time Error '9' - Subscript out of range"


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Hi.

Thanks for the response. Yeah, I still need that help. I read a similar topic on this very same problem where the user was advised to run OTL and posts the outputs to his postings afterwards. The admin replied with commands to be copied and pasted which were only specific to his OTL scans. A guest user who posted was asking if he could just follow the same procedures but the admin suggested he start a new post. And here I am.

Regards,

Marlon

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  • Staff

Hi,

Could you post a link to that topic please?

1. Uninstall Malwarebytes' Anti-Malware using Add or Remove programs in the Control Panel.

2. Restart your computer (very important).

3. Download and run this utility.

4. It will ask to restart your computer (please allow it to).

5. After the computer restarts, install the latest version from here.

Note: You will need to reactivate the program using the license you were sent via e-mail if you purchased it.

-screen317

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Hi,

Could you post a link to that topic please?

1. Uninstall Malwarebytes' Anti-Malware using Add or Remove programs in the Control Panel.

2. Restart your computer (very important).

3. Download and run this utility.

4. It will ask to restart your computer (please allow it to).

5. After the computer restarts, install the latest version from here.

Note: You will need to reactivate the program using the license you were sent via e-mail if you purchased it.

-screen317

1. done

2. done

3. getting error after running it.

SHGetValue failed with error code 0.

Should I continue with the rest?

Thanks,

Marlon

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  • Staff

Hi,

Do this please:

Please open Notepad. Copy and paste the following text (starting with @echo off) into the Notepad document.

Navigate to File --> Save As..., and save the file as RegExport.bat (make sure the Save As Type is set to All Files).

Save it to your Desktop.

@echo off
REGEDIT.exe /E "%userprofile%\DESKTOP\check.reg" "HKEY_CURRENT_USER\software\microsoft\windows\currentVersion\explorer\user shell folders"
EXIT

Now navigate to your Desktop, and double click RegExport.bat

A black window will open and close quickly. This is normal.

Now, open Notepad, navigate to your Desktop, and open check.reg; post its contents.

-screen317

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Hi,

Do this please:

Please open Notepad. Copy and paste the following text (starting with @echo off) into the Notepad document.

Navigate to File --> Save As..., and save the file as RegExport.bat (make sure the Save As Type is set to All Files).

Save it to your Desktop.

@echo off
REGEDIT.exe /E "%userprofile%\DESKTOP\check.reg" "HKEY_CURRENT_USER\software\microsoft\windows\currentVersion\explorer\user shell folders"
EXIT

Now navigate to your Desktop, and double click RegExport.bat

A black window will open and close quickly. This is normal.

Now, open Notepad, navigate to your Desktop, and open check.reg; post its contents.

-screen317

HNY! Here's the contents.

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\microsoft\windows\currentVersion\explorer\user shell folders]

"AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\

4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,6c,00,69,00,63,00,61,00,74,00,69,\

00,6f,00,6e,00,20,00,44,00,61,00,74,00,61,00,00,00

"Desktop"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\

4c,00,45,00,25,00,5c,00,44,00,65,00,73,00,6b,00,74,00,6f,00,70,00,00,00

"Favorites"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\

4c,00,45,00,25,00,5c,00,46,00,61,00,76,00,6f,00,72,00,69,00,74,00,65,00,73,\

00,00,00

"NetHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\

4c,00,45,00,25,00,5c,00,4e,00,65,00,74,00,48,00,6f,00,6f,00,64,00,00,00

"Personal"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\

4c,00,45,00,25,00,5c,00,4d,00,79,00,20,00,44,00,6f,00,63,00,75,00,6d,00,65,\

00,6e,00,74,00,73,00,00,00

"PrintHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\

4c,00,45,00,25,00,5c,00,50,00,72,00,69,00,6e,00,74,00,48,00,6f,00,6f,00,64,\

00,00,00

"Programs"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\

4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,\

00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,00,00

"Recent"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\

00,45,00,25,00,5c,00,52,00,65,00,63,00,65,00,6e,00,74,00,00,00

"SendTo"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\

00,45,00,25,00,5c,00,53,00,65,00,6e,00,64,00,54,00,6f,00,00,00

"Start Menu"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\

00,4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,\

6e,00,75,00,00,00

"Startup"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\

4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,\

00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,5c,00,53,00,\

74,00,61,00,72,00,74,00,75,00,70,00,00,00

"Templates"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\

4c,00,45,00,25,00,5c,00,54,00,65,00,6d,00,70,00,6c,00,61,00,74,00,65,00,73,\

00,00,00

"My Pictures"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\

00,4c,00,45,00,25,00,5c,00,4d,00,79,00,20,00,44,00,6f,00,63,00,75,00,6d,00,\

65,00,6e,00,74,00,73,00,5c,00,4d,00,79,00,20,00,50,00,69,00,63,00,74,00,75,\

00,72,00,65,00,73,00,00,00

"Local Settings"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,\

49,00,4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,\

00,74,00,74,00,69,00,6e,00,67,00,73,00,00,00

"Local AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,\

49,00,4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,\

00,74,00,74,00,69,00,6e,00,67,00,73,00,5c,00,41,00,70,00,70,00,6c,00,69,00,\

63,00,61,00,74,00,69,00,6f,00,6e,00,20,00,44,00,61,00,74,00,61,00,00,00

"Cache"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\

00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,00,74,00,\

74,00,69,00,6e,00,67,00,73,00,5c,00,54,00,65,00,6d,00,70,00,6f,00,72,00,61,\

00,72,00,79,00,20,00,49,00,6e,00,74,00,65,00,72,00,6e,00,65,00,74,00,20,00,\

46,00,69,00,6c,00,65,00,73,00,00,00

"Cookies"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\

4c,00,45,00,25,00,5c,00,43,00,6f,00,6f,00,6b,00,69,00,65,00,73,00,00,00

"History"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\

4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,00,74,\

00,74,00,69,00,6e,00,67,00,73,00,5c,00,48,00,69,00,73,00,74,00,6f,00,72,00,\

79,00,00,00

Thanks,

Marlon

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Hi,

Try this fix please:

First, please back your Registry with ERUNT.

  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.

Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe

Please open Notepad. Copy and paste the following text (starting with Windows Registry Editor Version 5.00) into the Notepad document.

Navigate to File --> Save As..., and save the file as Fix.reg (make sure the Save As Type is set to All Files).

Save it to your Desktop.

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\microsoft\windows\currentVersion\explorer\user shell folders]

"AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,\

4F,00,46,00,49,00,4C,00,45,00,25,00,5C,00,41,00,70,00,70,00,6C,00,69,00,\

63,00,61,00,74,00,69,00,6F,00,6E,00,20,00,44,00,61,00,74,00,61,00,5C,00,\

52,00,6F,00,61,00,6D,00,69,00,6E,00,67,00,00,00

Now navigate to your Desktop, and double click fix.reg (Click Yes to the prompt)

Restart your computer, and see if MBAM will install now.

-screen317

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Hi,

Try this fix please:

First, please back your Registry with ERUNT.

  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.

Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe

Please open Notepad. Copy and paste the following text (starting with REGEDIT4) into the Notepad document.

Navigate to File --> Save As..., and save the file as Fix.reg (make sure the Save As Type is set to All Files).

Save it to your Desktop.

Now navigate to your Desktop, and double click fix.reg (Click Yes to the prompt)

Restart your computer, and see if MBAM will install now.

-screen317

Screen317,

I backed up my registry but couldn't quite follow your next set of directions. I can't find REGEDIT4 in any of the quote or code you pasted. Please advise.

Thanks,

Marlon

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  • Staff

Excellent.

Please update MBAM (a new version has been released), run a Quick Scan, and post its log.

After that, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post the one that is not minimized.

-screen317

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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