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Nasty spyware - please help?


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Good afternoon.

I'm having a lot of trouble with malware. This forum, and the malwarebyes software, helped me get a leg up on it, but it's recently taken a turn for the worse. I'm not sure exactly which bad it is, but it uses lots of names like 1.tmp, 23.exe.

Safe mode is disabled - it goes to a blue screen of death.

Malwarebytes runs, but doesn't fix the problem.

SUPERANTISPYWARE had been doing a good job, but now goes to a blue screen of death a few seconds into the scan!

Internet links redirect to some buyonlinedating spam site.

I would love to kick this problem. Any help would be greatly appreciated.

Have a great day,

James

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  • Root Admin

Hello James, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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