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HIJACKTHIS scan

danb

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danb

danb

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If I post the scan results, would someone be so kind as to let me know what to do with it? The attached appears on startup. I ran the RogueRemover and it said everything was okay. Then I did the Hijackthis scan.

Thanks for any help.

danb

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danb

danb

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Welcome to Malwarebytes danb. Before we start getting rid of that error, would you mind kindly following the instructions located here:

http://www.malwarebytes.org/forums/index.php?showtopic=692

Thanks, but this is all I get when I follow the link. Can you redirect?

Sorry, an error occurred. If you are unsure on how to use a feature, or don't know why you got this error message, try looking through the help files for more information.

The error returned was:

Sorry, some required files are missing, if you intended to view a topic, it's possible that it's been moved or deleted. Please go back and try again.

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danb

danb

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Incident Status Location

Here are the three reports. Thanks for your help.

Activescan

Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Owner\Cookies\owner@advertising[2].txt

Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Cookies\owner@com[1].txt

Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Owner\Cookies\owner@go[2].txt

Virus:Generic Malware Disinfected C:\Program Files\HPQ\Default Settings\CpqsetVer.exe

Virus:Generic Malware Disinfected C:\Program Files\Online Services\PeoplePC\Utilities\AtlBrowser.exe

AVG Anti-Spyware - Scan Report

---------------------------------------------------------

+ Created at: 8:27:18 PM 1/5/2008

+ Scan result:

C:\Documents and Settings\Owner\Cookies\owner@2o7[1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@pandasoftware.112.2o7[1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@3.adbrite[2].txt -> TrackingCookie.Adbrite : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@4.adbrite[1].txt -> TrackingCookie.Adbrite : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@adbrite[2].txt -> TrackingCookie.Adbrite : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@rotator.adjuggler[1].txt -> TrackingCookie.Adjuggler : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@advertising[2].txt -> TrackingCookie.Advertising : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@atdmt[2].txt -> TrackingCookie.Atdmt : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@ad1.clickhype[1].txt -> TrackingCookie.Clickhype : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@ads.guardian.co[1].txt -> TrackingCookie.Co : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@adopt.euroclick[1].txt -> TrackingCookie.Euroclick : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@ssl-hints.netflame[2].txt -> TrackingCookie.Netflame : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@overture[2].txt -> TrackingCookie.Overture : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@ads.pointroll[1].txt -> TrackingCookie.Pointroll : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@questionmarket[2].txt -> TrackingCookie.Questionmarket : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@realmedia[1].txt -> TrackingCookie.Realmedia : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@revsci[1].txt -> TrackingCookie.Revsci : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@www.safer-networking[1].txt -> TrackingCookie.Safer-networking : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@trafficmp[1].txt -> TrackingCookie.Trafficmp : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : No action taken.

::Report end

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:44:56 AM, on 1/1/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe

C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\PrintKey2000\Printkey2000.exe

C:\Program Files\Microsoft Reference\Bookshelf 98\qshelf98.exe

C:\Program Files\HPQ\SHARED\HPQWMI.exe

C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Webroot\Spy Sweeper\SSU.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/?.intl=us

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"

O4 - HKLM\..\Run: [synTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"

O4 - HKLM\..\Run: [synTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"

O4 - HKLM\..\Run: [eabconfg.cpl] "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" /Start

O4 - HKLM\..\Run: [Cpqset] "C:\Program Files\HPQ\Default Settings\cpqset.exe"

O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

O4 - HKLM\..\Run: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"

O4 - HKLM\..\Run: [spySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [uniblue Registry Booster2] C:\Program Files\Uniblue\RegistryBooster2\RegistryBooster.exe /S

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe

O4 - Global Startup: Qshelf.lnk = C:\Program Files\Microsoft Reference\Bookshelf 98\qshelf98.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1130291244281

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--

End of file - 9034 bytes

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danb

danb

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Your log is clean. The only issue I can think of is the HP drivers. Have you tried uninstalling them completely and then installing them.

I deleted that lsburnwatcher.exe program. I hope that wasn't a mistake. After I did that, that original message never popped up any more. So if you say the log is clean, I'll believe you. I'm assuming that means no viruses.

Thanks much.

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danb

danb

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The only thing I can see affected is any HP products. If you deleted a HP critical file, it may be a problem. If you do not experience any more problems, then you should be ok.

I'll just have to wait and see about that. I may be back! Until then, thanks for you time.

danb

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JeanInMontana

JeanInMontana

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Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine. Please start a thread of your own and someone will be happy to help you.

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