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Mixdata - Possible false positive


MixdataDT

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Hello,

Some of our clients reported to us that our website was unattainable because their antivirus was preventing them to acces to our app.

domain : mixdata.com, IP : 212.83.164.51

It seems that we are mentionned in a .EXE that is reported as a Trojan, but we have nothing to do with this file so we don't really get why and how we were associated to this thing and ended up being blocked

A quick on VirusTotal.com showed us that our domain is not considered dangerous by most vendors, we also checked our servers if something was off but sadly we were unable to find anything linked to this issue
 

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8 minutes ago, MixdataDT said:

Hello,

Some of our clients reported to us that our website was unattainable because their antivirus was preventing them to acces to our app.

domain : mixdata.com, IP : 212.83.164.51

It seems that we are mentionned in a .EXE that is reported as a Trojan, but we have nothing to do with this file so we don't really get why and how we were associated to this thing and ended up being blocked

A quick on VirusTotal.com showed us that our domain is not considered dangerous by most vendors, we also checked our servers if something was off but sadly we were unable to find anything linked to this issue
 

image (9).png

image002.png

image (10).png

Hello, we've reviewed the data from the site again and have determined it no longer warrants being blocked so we've disabled the block in our database. 

Removal should be reflected in the next database update going out in a few hours or so.

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