Browser redirects and Blocking

[Jhenwhit]

Hello all.

I tried searching online for information on this and could not come up with anything. Lately my Chrome has been acting weird with redirects.

I use Ancestry and other search services for online research and I would have to search something or click on a link and I get quickly redirected to another site. 

Attached are some of the screenshots and copies of the URL that I copied from my browser.

There are other instances than what is attached but these have the complete information. Not sure why these sites redirect me to where they do. Im thankful that Malwarebytes is on the job.

I hope the experts here can assist as I have no idea what this website is.

Thank you in advance.

04.txt 05.txt 06.txt

[Porthos]

@Jhenwhit After the web research team checks and determines these are not blocked in error I will move your post to the malware removal area for cleanup.

[BjelakovicL]

Hi,

This is a valid detection. @Porthos

[Porthos]

@Jhenwhit

Although I will not be directly assisting you, a malware removal expert will be along to assist after you do the following.

Let's get the info to get the process started. Be aware it will take many steps and scans to fully remove malware.

Please respond to all future instructions from your helper in a timely manner.

Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process

Then follow each step in the order provided. Unless otherwise asked, please attach all logs

 

Please make the following system changes: Please pay close attention the the instructions in all of the following links.

• If you have not done so already - Enable System Protection and create a NEW System Restore Point  <<<<< Important.
• Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed
• Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed
• Disable-Fast-Startup   Windows 8 and newer only <<<<< Important.
• Show-Hidden-Folders-Files-Extensions

Please run the following scans: Please pay close attention the the instructions in all of the following links.

1. Click the following link and run a  Scan with AdwCleaner
2. Click the following link and run a  Scan with Malwarebytes
      RESTART the computer <<<<< Important.
3. Click the following link and run a  Scan with Farbar Recovery Scan Tool 

Example image of where to click to attach files when posting your reply

Then be patient for the next expert to take your case. <<<<< Important.

 

Thank you

[AdvancedSetup]

Are you still with us @Jhenwhit

[Jhenwhit]

Gents,

Kindly give me time to follow up on the instructions. Been tied up at home late but I will get some scans going.

Thank you in advance.

[Jhenwhit]

Malwarebytes Scan Report 2024-09-28 225948.txtMalwarebytes Scan Report 2024-09-29 041728.txtMalwarebytes Scan Report 2024-10-02 023257.txtMalwarebytes Scan Report 2024-10-02 171252.txt

[Jhenwhit]

It looks like it cleared up.   I just have to see if the redirect issue occurs again.

 

[AdvancedSetup]

Please follow the directions from the following topic for a more extensive article on cleaning Google Chrome

Resetting Google Chrome to clear unexpected issues
 

Once that is done, RESTART the computer and get us NEW, fresh logs

 

 

Scan with Farbar Recovery Scan Tool
https://forums.malwarebytes.com/topic/306601-scan-with-farbar-recovery-scan-tool/

Scan with FSS Farbar Service Scanner
https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/

Scan with SecurityCheck by glax24
https://forums.malwarebytes.com/topic/307301-scan-with-securitycheck-by-glax24/

 

Thank you @Jhenwhit