Request for Website Block Review – ba.retirementbrain.io

[Birud]

Hi 

I hope this message finds you well.

I am writing to request assistance with the website ba.retirementbrain.io, which has been blocked by Malwarebytes Browser Guard with the following warning: "Website Blocked Due to phishing_suspicious_description." The block message states that this may be due to malicious activity, but I believe this is a false positive.

Our site is secure, and we have taken all necessary precautions to ensure there is no malicious content or phishing attempts. We would greatly appreciate it if you could review the block and provide more details on why this warning has been triggered. If any specific issues need to be addressed on our end, please let us know so we can resolve them promptly.

I kindly request that the block be removed or that further guidance be provided to resolve the matter. Please check the information below. I have attached a screenshot of the website block for your reference.

Thank you for your attention to this issue. I look forward to your response.

Thanks
Birud

[Porthos]

This is a Browser Guard exclusive "Heuristic" block. I have moved your post to the correct section so the Browser Guard team can address it.

[BjelakovicL]

Hi,

The site has been whitelisted. Please allow around 30 minutes for the changes to take effect.

[Birud]

Hi BjelakovicL,

Thank you for whitelisting our site. I appreciate your quick resolution.

I kindly request that the entire retirementbrain.io domain, including all subdomains (e.g., dev.retirementbrain.io, heartland.retirementbrain.io,ba.retirementbrain.io), be whitelisted to avoid future blocks.

Please let me know if further action is needed on our part.

Thanks again for your support.

Thanks,
Birud

[BjelakovicL]

4 hours ago, Birud said:

I kindly request that the entire retirementbrain.io domain, including all subdomains (e.g., dev.retirementbrain.io, heartland.retirementbrain.io,ba.retirementbrain.io), be whitelisted to avoid future blocks.

I have added *.retirementbrain.io to the whitelist.

[Birud]

Hi BjelakovicL,

First of all, thank you for whitelisting the entire retirementbrain.io domain and its subdomains. I kindly request that you also whitelist the following websites to avoid any future blocks:

1. https://farmers-dashboard.instabrain.io/
2. https://dashboard.jensens.net.au
3. https://dashboard.premiumalliance.com/

Thanks in advance for your help!

Regards,
Birud