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False positive Trojan Risk on Website


JulienPierre

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A client of mine has reported over the past few days that customers using Malwarebytes are having issues viewing the site:

https://www.planete-croisiere.com

It is getting flagged for having a trojan virus. See the screenshot attached.

I believe this is a false positive. The website was hacked at the end of June, and I believe that’s the reason for it being marked as a trojan. Since then, the website has been completely rebuilt and fixed. There is no longer any risk.

Can you please remove this ?

Regards,
Julien

Capture d’écran 2024-09-25 à 20.38.30.png

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55 minutes ago, JulienPierre said:

A client of mine has reported over the past few days that customers using Malwarebytes are having issues viewing the site:

https://www.planete-croisiere.com

It is getting flagged for having a trojan virus. See the screenshot attached.

I believe this is a false positive. The website was hacked at the end of June, and I believe that’s the reason for it being marked as a trojan. Since then, the website has been completely rebuilt and fixed. There is no longer any risk.

Can you please remove this ?

Regards,
Julien

Capture d’écran 2024-09-25 à 20.38.30.png

Hello, we've reviewed the data from the site again and have determined it no longer warrants being blocked(not an FP just cleaned) so we've disabled the block in our database. 

Removal should be reflected in the next database update going out in a few hours or so.

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