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Durdom
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AdvancedSetup

AdvancedSetup

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Thank you for the logs @Durdom

Please go ahead and run the following and I'll follow up with you again tomorrow

 

 

Dr.Web CureIt!

Please download the Dr.Web CureIt! anti-virus utility
https://free.drweb.com/

 

You will need to send them an email to obtain a link to download the scanner, please do so

  • The downloaded file will normally have a unique name such as:  q7a9tr4p.exe
  • Close all open applications and locate the downloaded file and double-click to run it
  • The program will take a moment to launch and bring up the License and Update screen
  • Place a check mark to agree to the terms and then click on the Continue button
  • Click the underlined link Select objects for scanning
  • On the top left click the Scanning objects that should automatically check all objects
  • Click the small wrench and make sure there is a check on Automatically apply actions to threats
  • Then click the large button on bottom right Start scanning
  • Once the scan has completed there will be a link named Open report click that and a log named cureit.log should open in Notepad
  • The log is saved in the folder named Doctor Web in the top of your user profile folders
  • Please attach that log on your next reply

 

 

 

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The scanner found an issue. Not terrible though.

Please restart the computer and get me NEW fresh logs

 

Scan with Farbar Recovery Scan Tool
https://forums.malwarebytes.com/topic/306601-scan-with-farbar-recovery-scan-tool/


Scan with FSS Farbar Service Scanner
https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/


Scan with SecurityCheck by glax24
https://forums.malwarebytes.com/topic/307301-scan-with-securitycheck-by-glax24/

 

 

 

 

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Overall the logs look pretty good. No obvious signs of infection.

We can do some generic clean up though if you like, just let me know.

 

Please Uninstall, Update, or otherwise address the following as appropriate for your computer

 

  1. Adobe Creative Cloud v.5.0.0.354 Warning! Download Update
  2. BitLord 2.4 v.2.4.6-363 Warning! Ad-supported P2P-client.
  3. FileZilla Client 3.45.1 v.3.45.1 Warning! Download Update
  4. Microsoft SQL Server 2005 Compact Edition [ENU] v.3.1.0000 Warning! This software is no longer supported.
  5. Notepad++ (64-bit x64) v.7.8.3 Warning! Download Update
  6. OpenOffice 4.1.11 v.4.111.9808 Warning! Download Update
  7. VLC media player v.3.0.7.1 Warning! Download Update
  8. Windows Live Essentials v.16.4.3528.0331 Warning! This software is no longer supported.
  9. WinRAR 5.30 beta 3 (64-bit) v.5.30.3 Warning! Download Update

 

Please Uninstall the following

---------------------------- [ UnwantedApps ] -----------------------------

  1. Adobe AIR v.18.0.0.180 Warning! This software is no longer supported. Please uninstall it.
  2. bl v.1.0.0 << Hidden Warning! This software is no longer supported. Please uninstall it.
  3. Bonjour v.3.1.0.1 (This program is rarely needed on Windows but often causes network issues, please uninstall)
  4. ph v.1.0.0 << Hidden Warning! This software is no longer supported. Please uninstall it.

 

Then RESTART the computer and check for Windows Updates and install any found

 

 

Edited by AdvancedSetup
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The generic clean up would be me writing a FIX script to use with Farbar that would remove items and reset the network, etc.

 

Below is the type of clean up a generic clean up performs

 

  1. NOTE:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity.
  2. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed.
                Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases.
  3. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Discord cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

 

 

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Okay, since you've updated many programs and files and I assume you had a massive Windows update on recently

https://www.bleepingcomputer.com/news/microsoft/microsoft-september-2024-patch-tuesday-fixes-4-zero-days-79-flaws/

 

Let me have you RESTART the computer again and get me a NEW fresh set of logs as the old logs are no longer relevant 

 

 

Scan with Farbar Recovery Scan Tool
https://forums.malwarebytes.com/topic/306601-scan-with-farbar-recovery-scan-tool/


Scan with FSS Farbar Service Scanner
https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/


Scan with SecurityCheck by glax24
https://forums.malwarebytes.com/topic/307301-scan-with-securitycheck-by-glax24/

 

 

 

 

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Please do the following

 

Please make the following change in Malwarebytes if you're using the Premium or Trial version

  • Please open Malwarebytes. Click on the small gear icon to open the Settings and go to the General tab.
  • Then turn off "Always register Malwarebytes in the Windows Security Center"
  • Restart the computer

 

 

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AdvancedSetup

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Please follow the steps below @Durdom

 

[ 1 ]

You may wish to consider changing your DNS provider. ISP (Internet Service Providers) typically log and store every single site you visit forever.
If you're with your ISP for twenty years they'll have an archive log of every single site you've ever visited for that twenty years and many never delete the logs
Quad 9 and DNSWatch do not log the sites you visit

Your DNS Servers: 75.75.75.75 - 75.75.76.76   

Please consider changing your default DNS server settings. Please choose one provider only

DNS is what lets users connect to websites using domain names instead of IP addresses

Pick just one of these 5 providers. And be aware that you need to modify 1 time for IPv4 & a 2nd pass for IPv6

  • Quad 9 Public DNS  IPv4  9.9.9.9 and 149.112.112.112  IPv6  2620:fe::fe  and  2620:fe::9  (one of the best for most users)
  • Google Public DNS: IPv4   8.8.8.8 and 8.8.4.4   IPv6   2001:4860:4860::8888 and 2001:4860:4860::8844
  • Cloudflare: IPv4   1.1.1.1 and 1.0.0.1   IPv6   2606:4700:4700::1111 and 2606:4700:4700::1001
  • OpenDNS: IPv4   208.67.222.222 and 208.67.220.220  IPv6  2620:119:35::35 and 2620:119:53::53
  • DNSWATCH: IPv4   84.200.69.80 and 84.200.70.40   IPv6  2001:1608:10:25::1c04:b12f and 2001:1608:10:25::9249:d69b


The Ultimate Guide to Changing Your DNS Server
https://www.howtogeek.com/167533/the-ultimate-guide-to-changing-your-dns-server/

Here is a YouTube video on Changing DNS settings if needed

 

[ 2 ]

Are you still using a Corsair K95 keyboard?

You're loading a driver for it from way back in 2013

HKLM-x32\...\Run: [Corsair K95] => C:\Program Files (x86)\Corsair\K95 Keyboard\K95Hid.exe [1785856 2013-06-26] (Corsair Components Inc) [File not signed]

 

Your Adobe Creative Cloud is also from back in 2019 - if you're no longer using you should consider uninstalling. If you are still using then you should update it.

Your AdobeUpdateService is also old

R2 AdobeUpdateService; C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe [823352 2019-09-27] (Adobe Inc. -> Adobe Inc.)

[ 3 ]

Are you sure you want this enabled or allowed? Push Notifications on your browser appear to be enabled.

FF Notifications: Mozilla\Firefox\Profiles\yy5qqjkd.default -> hxxps://assassinscreed.ubisoft.com; hxxps://www.nvidia.com

CHR Notifications: Default -> hxxps://spark.adobe.com; hxxps://www.dreamstime.com; hxxps://www.facebook.com; hxxps://www.fotor.com; hxxps://www.reddit.com; hxxps://www.wpbeginner.com; hxxps://www.youtube.com

 

https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/

Turn notifications on or off - Google Chrome

Web Push notifications in Firefox

 

[ 4 ]

Please run the following fix

 

NOTE: Please read all of the information below before running this fix.

  • NOTICE: This script was written specifically for this user, for use on this particular machine.
  • Running this on another machine may cause damage to your operating system that cannot be undone.

Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply

Farbar program:   FRSTEnglish.exe

Save the attached file:  FIXLIST.TXT to this folder C:\Users\Bondy\Downloads\

NOTE. It's important that both files, FRSTEnglish.exe, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

 

 

Run the Farbar program with Admin rights and press the Fix button just once and wait.

The fix may possibly take up to 60 minutes to complete

If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply.

 

  1. NOTE:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity.
  2. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed.
                Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases.
  3. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Discord cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

 

 

[ 5 ]

Please Uninstall, Update, or otherwise address the following as appropriate for your computer

 

  1. Adobe Creative Cloud v.5.0.0.354 Warning! Download Update
  2. bl v.1.0.0 << Hidden Warning! This software is no longer supported. Please uninstall it.
  3. FileZilla 3.67.0 v.3.67.0 Warning! Download Update
  4. Malwarebytes version 5.1.9.124 v.5.1.9.124 Warning! Download Update
  5. ph v.1.0.0 << Hidden Warning! This software is no longer supported. Please uninstall it.
  6. VLC media player v.3.0.20 Warning! Download Update


Please Uninstall the following

  • Adobe AIR v.18.0.0.180 Warning! This software is no longer supported. Please uninstall it.

 

Then RESTART the computer and check for Windows Updates and install any found

 

[ 6 ]

Let me know how the computer is running now and if there are still any unresolved issues

 

Thank you

 

 

Edited by AdvancedSetup
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Excellent, glad to hear all is well again. I'll go ahead and close your topic now and wish you well.

Please follow the directions below to remove the logs and tools we've used. If any are still left after that you can manually uninstall or delete them.

Take care and stay safe out there. Try to follow as much of the advise below as you can as well.

 

Let's go ahead and do some clean-up work and remove the tools and logs we've run.

Please download KpRm by kernel-panik and save it to your desktop.

  • right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, ensure all boxes under Actions are checked.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log will open in Notepad titled kprm-(date).txt. You can close it.

 

We're glad that we were able to assist you.

 

The following information will help you to keep your computer and data safer as well as improve your overall privacy

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/780233/best-password-manager/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download     https://patchmypc.com/about-us
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Cybersecurity basics & protection
Everything you need to know about cybercrime
https://www.malwarebytes.com/cybersecurity

 

Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal

 

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