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Trojan.Malpack.Generic keeps showing up


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Hello, I had an emergency and had to download a not so trusted program and it seems it infected my system :(

it first infected me with something called coinminer!pz and after installing multiple anti malware programs to deal with it (refer to this website https://malwaretips.com/blogs/trojanwin32-coinminerpz/#browser-windows) I literally ran each one as stated and the coinminer thing was gone. However,  afterwards malwarebytes keeps detecting this trojan I put in the title and I found the folder it is spawning in but I dont know what to do! pretty sure its doing something to the ram as my performance is getting slugish all of a sudden (I have 32 gb of ram so shouldnt happen) and I  also want to avoid doing a full format to the laptop if possible.

Help me Malwarebytes you're my only hope!

Screenshot 2024-09-08 123736.png

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  • Root Admin

Hello @Ahmedd and :welcome:

 

Let's get the info to get the process started. Be aware it will take many steps and scans to fully remove malware.

Please respond to all future instructions from your helper in a timely manner.

 

Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process

Then follow each step in the order provided. Unless otherwise asked, please attach all logs

 

Please make the following system changes:  Please pay close attention the the instructions in all of the following links.

  • If you have not done so already - Enable System Protection and create a NEW System Restore Point
  • Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed
  • Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed
  • Disable-Fast-Startup
  • Show-Hidden-Folders-Files-Extensions

Please run the following scans:  Please pay close attention the the instructions in all of the following links.

  1. Click the following link and run a  Scan with AdwCleaner
  2. Click the following link and run a  Scan with Malwarebytes 
       RESTART the computer
  3. Click the following link and run a  Scan with Farbar Recovery Scan Tool 
     

Example image of where to click to attach files when posting your reply

image.thumb.png.e208c182ff570799c53bcf57

 

Thank you

 

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