GMWSS Posted September 4 ID:1659070 Share Posted September 4 Hey, I am in IT for a local water/sewer utility. We have begun getting reports of GMWSS.com being blocked by Malwarebytes as having a possible trojan (RTP Detection). Other Antivirus makes no such claims. The SSL's are correct. This appears to be a false positive by Malwarebytes. Can this be unblocked? Or can someone provide further information for why it is being blocked so that we may be able to rectify it on the website side? Thank you for your help! GMWSS Link to post Share on other sites More sharing options...
Staff blender Posted September 4 Staff ID:1659083 Share Posted September 4 Hello, It was not the domain that was blocked but the IP. This has since been cleaned up so block will be removed. Unblock will go out in next database update which should happen over the next hour or 2. Thank you for reporting. Link to post Share on other sites More sharing options...
GMWSS Posted September 4 Author ID:1659084 Share Posted September 4 Excellent! So no issues on our site, but rather the server host it seems? It has been affected customers trying to pay their bills. Thank you for the quick response! Link to post Share on other sites More sharing options...
Staff blender Posted September 4 Staff ID:1659085 Share Posted September 4 No issues with your site that I can see, it was another couple domains sharing the same IP. Link to post Share on other sites More sharing options...
GMWSS Posted September 4 Author ID:1659086 Share Posted September 4 That is helpful information. Thank you again. Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now