Malwarebytes won't open!!!

[Lady Hatter]

After visiting a site I've gone to quite a number of times, I noticed my computer started to slow down after my last visit and I noticed I started to get pop-ups for no apperent reason. So, I open Malewarebytes, just to do a scan and hopefully fix things, but it won't open.

So I deleated it and tried to re-install it, three times.

The first time I got a message that said "Unable to execute file: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe CreateProcess failed; code 2. The system cannot find the file specified."

After being re-installed, it'll open up for just a moment, but then it will close and not open back up again, or I'll get a message that says "Windows is searching for mbam.exe. To locate the file yourself, click Browse".

Here is my Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:59:19 PM, on 11/24/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.5730.0013)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\WINDOWS\system32\bgsvcgen.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

C:\WINDOWS\system32\svchost.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\Digital Media Reader\readericon45G.exe

C:\Program Files\Canon\MyPrinter\BJMyPrt.exe

C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\TomTom HOME 2\HOMERunner.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\notepad.exe

c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe

C:\Program Files\trend micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.roadrunner.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

F2 - REG:system.ini: Shell=Explorer.exe logon.exe

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [readericon] "C:\Program Files\Digital Media Reader\readericon45G.exe"

O4 - HKLM\..\Run: [Recguard] "C:\WINDOWS\SMINST\RECGUARD.EXE"

O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [RTHDCPL] "RTHDCPL.EXE"

O4 - HKLM\..\Run: [Alcmtr] "ALCMTR.EXE"

O4 - HKLM\..\Run: [Arajewomewome] rundll32.exe "C:\WINDOWS\efudahemo.dll",Startup

O4 - HKLM\..\Run: [dohamutiy] Rundll32.exe "c:\windows\system32\wotimela.dll",a

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_1_0

O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"

O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Owner\Application Data\mjusbsp\cdloader2.exe" MAGICJACK

O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} - https://www.windowsonecare.com/install/cli/...nSSWebAgent.CAB

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab

O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD5/JSCDL/jre/6u1...ows-i586-jc.cab

O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/software/...tiveXPlugin.cab

O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game11.zylom.com/activex/zylomgamesplayer.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir...l/installer.exe

O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx2.hotmail.com/mail/w4/pr01/photo...ol/MSNPUpld.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{678A394D-6756-49CF-9486-D9A83BAA05BE}: NameServer = 83.149.115.182

O17 - HKLM\System\CS1\Services\Tcpip\..\{678A394D-6756-49CF-9486-D9A83BAA05BE}: NameServer = 83.149.115.182

O17 - HKLM\System\CS2\Services\Tcpip\..\{678A394D-6756-49CF-9486-D9A83BAA05BE}: NameServer = 83.149.115.182

O18 - Filter hijack: text/html - {1301abe0-8096-45ea-b4ea-a3062f9bf072} - (no file)

O20 - AppInit_DLLs: bebopeto.dll c:\windows\system32\wotimela.dll

O21 - SSODL: javegukip - {e1994241-6676-4ab8-85ed-9a7022999b39} - c:\windows\system32\wotimela.dll

O22 - SharedTaskScheduler: tokatiluy - {e1994241-6676-4ab8-85ed-9a7022999b39} - c:\windows\system32\wotimela.dll

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe

O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

--

End of file - 8896 bytes

[miekiemoes]

Hi,

To run malwarebytes when you get the error code 2 during install, or mbam.exe gets deleted, please see here:

http://www.malwarebytes.org/forums/index.php?showtopic=29028

Once malwarebytes opens, click the "Update" tab, click "Check for Updates" in order to download the updates.

Then run the scan, let mbam quarantine/delete what it found and reboot afterwards.

After reboot, post the malwarebytes log together with a new HijackThislog.

[miekiemoes]

I received a Pm that this issue is resolved, so this thread is closed