Trojan:Win64/Reflo.HNS!MTB wont leave my PC.

[chaminar]

Ive been trying to remove this virus for a day now and have not succeeded. I have tried Windows Defender (Win 10, Malwarebytes), and Dr_CureIt. Windows wont recognize it anymore neither will Malwarebytes, Earlier today it removed a few potential files but it keep reappearing in C:\ProgramData\nprnstqqwdat\lutjmgrukwkd.exe.

Ill leave my most recent Malwarebytes scan report in hopes someone can help me.

 

Malwarebytes Scan Report 2024-08-24 094509.txt

[chaminar]

Sorry, windows itself does recognize it, I keep getting popups saying "Threat detected", but windows defender scan will not, and Malewarebytes wont either.

[1PW]

Hello @chaminar and :

Let us get the information to get the process started. Be aware it will take many steps and scans to fully remove malware.

Please respond to all future instructions from your helper in a timely manner.

 

Let us go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process.

Then, sequentially follow each step in the order provided. Unless otherwise asked, please attach all logs.

 

Please make the following system changes:  Please pay close attention to the instructions in all the following links.

• If you have not done so already, Enable System Protection and create a NEW System Restore Point.
• Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads. Make sure to turn it back on once the scans are completed.
• Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed.
• Disable-Fast-Startup.
• Show-Hidden-Folders-Files-Extensions.

Please run the following scans:  Please pay close attention to the instructions in all the following links.

1. Click the following link and run a Scan with AdwCleanerAlternative AdwCleaner download.
2. Click the following link and run a Scan with Malwarebytes Alternative MB5 download. Please check for application and Update Package updates.
      RESTART the computer
3. Click the following link and run a Scan with Farbar Recovery Scan Tool.
    

Example image of where to click to attach the 5 files when posting your reply

 

Thank you.

[AdvancedSetup]

Are you still with us @chaminar

Please run the scans and post back the logs

 

[1PW]

Hello @chaminar:

Please reply to this topic and let the forum know if you are still with us.

Thank you.

[AdvancedSetup]

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Tips to help protect from infection

Thanks