nikhildas Posted August 22 ID:1656477 Share Posted August 22 hey i have installed youtube web in my pc,while watching videos,after some times the yt tab gets automatically cloned and after i close the youtube ,it will be on the form of second image that i have attatched into it. Its happening only on youtube app.Is there any solution,its pretty annnoying..need to restart the windows explorer to fix this issue Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 22 Root Admin ID:1656606 Share Posted August 22 Not really sure @nikhildas as I have never installed YouTube app on any system. I always use Firefox to access YouTube Let us get some logs, please. NOTE: Windows Defender may have a False Positive about these tools. If it does tell Defender to allow it. The scanner is safe to use Scan with SecurityCheck by glax24 https://forums.malwarebytes.com/topic/307301-scan-with-securitycheck-by-glax24/ Scan with FSS Farbar Service Scanner https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/ Scan with Farbar Recovery Scan Tool https://forums.malwarebytes.com/topic/306601-scan-with-farbar-recovery-scan-tool/ Link to post Share on other sites More sharing options...
nikhildas Posted August 23 Author ID:1656658 Share Posted August 23 here is the logs. Addition.txtFRST.txtFSS.txt SecurityCheck.txt Link to post Share on other sites More sharing options...
nikhildas Posted August 23 Author ID:1656659 Share Posted August 23 3 minutes ago, nikhildas said: here is the logs. Addition.txt 48.66 kB · 0 downloads FRST.txt 54.52 kB · 0 downloads FSS.txt 2.61 kB · 3 downloads SecurityCheck.txt 10.03 kB · 0 downloads @AdvancedSetup Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 23 Root Admin ID:1656662 Share Posted August 23 Thank you for the logs @nikhildas Please run the following fix NOTE: Please read all of the information below before running this fix. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply Farbar program: FRSTEnglish.exe Save the attached file: FIXLIST.TXT to this folder C:\Users\nikhi\Downloads\ NOTE. It's important that both files, FRSTEnglish.exe, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it. Run the Farbar program with Admin rights and press the Fix button just once and wait. The fix may possibly take up to 60 minutes to complete If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply. NOTE: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed. Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Discord cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt Thanks 1 Link to post Share on other sites More sharing options...
nikhildas Posted August 23 Author ID:1656670 Share Posted August 23 @AdvancedSetup here is the fixlog Fixlog.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 23 Root Admin ID:1656672 Share Posted August 23 Thank you for the log. The fix ran well. @nikhildas Please Uninstall, Update, or otherwise address the following as appropriate for your computer Discord v.1.0.9153 Warning! Download Update Git v.2.45.2 Warning! Download Update Microsoft 365 - en-us v.16.0.17830.20138 Warning! Download Update | How Install Office updates? Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532 v.14.36.32532.0 Warning! Download Update Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532 v.14.36.32532.0 Warning! Download Update NVIDIA GeForce Experience 3.27.0.112 v.3.27.0.112 Warning! Download Update Node.js v.21.6.1 Warning! Download Update Python 3.11.4 (64-bit) v.3.11.4150.0 Warning! Download Update VLC media player v.3.0.20 Warning! Download Update Zoom v.5.16.6 (24712) Warning! Download Update Please Uninstall the following ---------------------------- [ UnwantedApps ] ----------------------------- Wise Memory Optimizer v.4.2.1 Warning! Suspected demo version of anti-spyware, driver updater or optimizer. Then RESTART the computer and check for Windows Updates and install any found Then let me know if you're still having any issues Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 23 Root Admin ID:1656673 Share Posted August 23 It's almost 2:30 AM for me so I'm heading out. Will check back on you again tomorrow. Please run the following AV scanner as well Dr.Web CureIt! Please download the Dr.Web CureIt! anti-virus utility https://free.drweb.com/ You will need to send them an email to obtain a link to download the scanner, please do so The downloaded file will normally have a unique name such as: q7a9tr4p.exe Close all open applications and locate the downloaded file and double-click to run it The program will take a moment to launch and bring up the License and Update screen Place a check mark to agree to the terms and then click on the Continue button Click the underlined link Select objects for scanning On the top left click the Scanning objects that should automatically check all objects Click the small wrench and make sure there is a check on Automatically apply actions to threats Then click the large button on bottom right Start scanning Once the scan has completed there will be a link named Open report click that and a log named cureit.log should open in Notepad The log is saved in the folder named Doctor Web in the top of your user profile folders Please attach that log on your next reply 1 Link to post Share on other sites More sharing options...
nikhildas Posted August 23 Author ID:1656678 Share Posted August 23 @AdvancedSetup my system consumes more rams while using youtube and vscode(coding)...so after sometimes it will get very laggy(around 95% will be consumed).but after installing wise memory optimizer it has been down to 60-70%,wise memory cleaner will trigger when it reaches 90 and the ram usage will get back to 60 or 70. thats why i use that. do i need to uninstall? is that app not safe? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 23 Root Admin ID:1656732 Share Posted August 23 Most computer experts don't like programs like that due to how they work. It is not a malware threat though. It would be more prudent to purchase more physical RAM for the system. 8GB on Window 11 is simply way under powered if you're doing tasks that are heavy CPU and Memory intensive. Please run the AV scan and let me know how the computer is working now. Thank you @nikhildas 1 Link to post Share on other sites More sharing options...
nikhildas Posted August 23 Author ID:1656742 Share Posted August 23 @AdvancedSetup av scan is in progress.but in the middle of that windows defender has founded a trojan, pls look the attatched image, i have removed it though. Link to post Share on other sites More sharing options...
nikhildas Posted August 23 Author ID:1656751 Share Posted August 23 cureit.loghere is the log of av scan. the duplication of yt windows have been resolved i think, didnt faced that after that restart, but i am now more concern about that trojan that the windows defender has founded. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 23 Root Admin ID:1656768 Share Posted August 23 There were not threats detected by the Dr. Web Cureit scan. Let's go ahead then and clean up Google Chrome Please follow the directions from the following topic for a more extensive article on cleaning Google Chrome Resetting Google Chrome to clear unexpected issues Thank you Link to post Share on other sites More sharing options...
nikhildas Posted August 23 Author ID:1656770 Share Posted August 23 ok thanks a lot @AdvancedSetup 1 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 29 Root Admin ID:1657827 Share Posted August 29 Excellent, glad to hear all is well again. I'll go ahead and close your topic now and wish you well. Please follow the directions below to remove the logs and tools we've used. If any are still left after that you can manually uninstall or delete them. Take care and stay safe out there. Try to follow as much of the advise below as you can as well. Let's go ahead and do some clean-up work and remove the tools and logs we've run. Please download KpRm by kernel-panik and save it to your desktop. right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, ensure all boxes under Actions are checked. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log will open in Notepad titled kprm-(date).txt. You can close it. We're glad that we were able to assist you. The following information will help you to keep your computer and data safer as well as improve your overall privacy Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site. https://www.howtogeek.com/780233/best-password-manager/ Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/ Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download https://patchmypc.com/about-us Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security Malwarebytes Browser Guard Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ uBlock Origin Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin Cybersecurity basics & protection Everything you need to know about cybercrime https://www.malwarebytes.com/cybersecurity Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal Link to post Share on other sites More sharing options...
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