Jump to content

cant download Hijackthis or malwarebytes

Recommended Posts

Hello everyone, Im new here and I need help.

My computer has been infected with a HTML script infection. I have Avast antivirus software which cant get rid of it. Ive tried to download malwarebytes anti malware but it gets to 99% then stops. Ive tried to download Trend micro Hijackthis - same again, gets to 99% then stops.

Does anyone know what to do and what the risks are from this virus? :):(

Link to post
Share on other sites

  • Root Admin

Hello jelj360, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.