Rootkit after total reformat from hidden drive, contaminated recovery

[regardingjoy]

Windows update said to restart. But after that it’s been stuck a error or 0 and the download now is greyed out

[regardingjoy]

Mouse not working but looks fine in device manager. Tried to search Windows Update for drivers through device manager, nothing happened. 

[regardingjoy]

Updates all still at error or 0%

[JSntgRvr]

Run Services.msc. Start Windows Updates and Trusted installer.

[regardingjoy]

Windows Update was running. windows Update Medic Service was not, I started that. Trusted Installer is not listed

[regardingjoy]

Windows Updates still at 0% and download error

[JSntgRvr]

Run Services.msc. Start Windows Updates and Trusted installer.

[regardingjoy]

Windows updates was running, there is no trusted installer listed

[JSntgRvr]

At a prompt running as an Administrator run this:

Sc config trustedinstaller start= auto

[regardingjoy]

[JSntgRvr]

This also.

Net Start TrustedInstaller

Use this utility to hide the Updates that are having problems., and continue updating.

wushowhide.zip

[JSntgRvr]

See you in the am.

[regardingjoy]

All of them had error or were stuck at 0. I hid a handful of them and have been sitting here with this, and the percentages haven’t moved in 30 minutes. I can just shut down for the day and try tomorrow. No worries.

[JSntgRvr]

Use the utility I sent you and hide all Microsoft Updates, then go to Asus and get the application they use to scan your computer and select all updates from Asus. Once all drivers from Asus are in place, go back to Windows Updates and see if able to install.

[JSntgRvr]

Some times is just a pain. Good night!

[regardingjoy]

I tried going to ASUS, I downloaded what I saw for ASUS E510 but I tried to install the intel one that would be for the usb drivers, it said to download it from windows update. And that’s one that failed. Others said they were not for my computer. Or that I didn’t have codecs to open the file. lol Even though they were for my model. I used my ASUS app also, and it said to go to windows update.

[regardingjoy]

Yeah. I have to laugh. Will try again tomorrow 

[JSntgRvr]

ASUS L510｜Laptops For Home｜ASUS USA

Automatically Update.

[JSntgRvr]

Concerning Windows Updates, Turn Off the Get the latest Updates as soon as they are available. We may need to wait until ASUS get updated and perhaps clear the Distribution folder.

Edited August 10 by JSntgRvr

[regardingjoy]

Been trying to update for the last hour. Nothing is working like it should.

Drivers I installed previously with no issues won’t open, or take 10x to open. A message popped up saying Windows Defender found threats. I try to click take action, when I did I could see the threats for 1 second and it refreshed fast and I could no longer see it. This is how it happened in the past as well.( Windows Defender found threats and then wouldn’t let me see them, and eventually it would not open at all. But for awhile it did and just looked like it was working. Then I would do another scan but the threat was hidden, and when you try to look to see if any threats were removed there’s nothing there.) I’m doing an offline scan but I had done these before after the same thing and it would no longer detect anything. Hope this isn’t a repeat. How would that even be happening?

[JSntgRvr]

We can make things easier if we create an Installation Media with the latest version. This version will not need that many updates.

You have two things against you, a small Hard drive and not too much memory to handle that many updates. You think you may be able to download the latest version of Windows 11 and create a USB installation Media.

Download Windows 11 (microsoft.com)

Create the installation Media and lets start again.

[regardingjoy]

Can I make the usb from this laptop? Hold that question until the end lol

I restarted after installing a driver, then windows wouldn’t start.  Went to recovery to try to see if startup repair would work. It didn’t. Just out of curiosity I booted to the boot disk, and woo hoo the drive letter was moved to the 604.0mb partition. Drive letter removed from the 115.9GB drive that should be C:. 
At least I have a sense of humor. 
I can add the drive letter back and make that disk from this laptop. Or I can make the usb tomorrow from my son’s pc when he is home. I appreciate the help and patience I REALLY DO!

[regardingjoy]

As of now, I haven’t done anything. Just looked. 

[JSntgRvr]

Any computer running Windows will do.

[regardingjoy]

Ok, will be back tomorrow after I can make the disk. Thank you!