Please advise and check for potential malware on my fresh windows pc

[WubbFlubb]

FRST.txt Addition.txt Malwarebytes Scan-Bericht 2024-08-01 100738.txt

[1PW]

Hello @WubbFlubb and :

Thank you for the attachment(s) you have already posted. However, please carefully follow the procedures below in the order given for the best data. Please do not forget Malwarebytes AdwCleaner in its proper order.

Although I will not be your malware removal helper, please carefully follow the steps in the order given:

Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process.

Then, follow each step in the order provided. Unless otherwise asked, please attach all log files.

Please make the following system changes:  Please pay close attention to the instructions in all the following links.

1. If you have not done so already, Enable System Protection and create a NEW System Restore Point.
2. Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads. Make sure to turn it back on once the scans are completed.
3. Temporarily disable the overly sensitive Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed.
4. Disable-Fast-Startup. <<<<< Important.
5. Show-Hidden-Folders-Files-Extensions.

Please run the following scans:  Please Take your time and pay close attention to the instructions in all the following links.

1. Select the following link and run a Scan with Malwarebytes AdwCleaner with only the eight (8) requested options selected.  Report files: AdwCleaner[S00].txt and AdwCleaner[C00].txt   Please run the scan only once, correctly, to capture any and all error data. Alternate Download Source.
2. Select the following link and run a DEFAULT Scan with Malwarebytes 5 for Windows®. Report file: Malwarebytes Scan Report YYYY-MM-DD HHMMSS.txt 
3. >>>> Restart the computer <<<<
4. Select the following link, and then rename FRST.exe or FRST64.exe to FRSTEnglish.exe and run a Scan with Farbar Recovery Scan Tool. Report files: FRST.txt and Addition.txt

Example image of where to click to attach the five (5) files when posting your reply to yourtopic:

The sooner you attach/send the five (5) log files, the sooner one of the Experts will weigh-in on your topic.

Thank you.

[WubbFlubb]

Hi,

thanks for the reply and instructions.

dunno what the "with only the eight (8) requested options selected" means. I only got AdwCleaner[S00].txt from adw.cleaner.

The logs are attached to this post.

Thank you!

AdwCleaner[S00].txt Malwarebytes Scan-Bericht 2024-08-01 174426.txt FRST.txt Addition.txt

[WubbFlubb]

Nevermind, I figured it out and followed the instructions anew. The requested attachments are linked to this post!

 

 

AdwCleaner[S02].txt AdwCleaner[C02].txt Malwarebytes Scan-Bericht 2024-08-01 180110.txt FRST.txt Addition.txt

[AdvancedSetup]

Thank you for the logs @WubbFlubb

 

Please make the following change in Malwarebytes if you're using the Premium or Trial version

• Please open Malwarebytes. Click on the small gear icon to open the Settings and go to the General tab.
• Then turn off "Always register Malwarebytes in the Windows Security Center"
• Restart the computer

 

 

Then run the following 3rd party AV scan

Dr.Web CureIt!

Please download the Dr.Web CureIt! anti-virus utility
https://free.drweb.com/

 

You will need to send them an email to obtain a link to download the scanner, please do so

• The downloaded file will normally have a unique name such as:  q7a9tr4p.exe
• Close all open applications and locate the downloaded file and double-click to run it
• The program will take a moment to launch and bring up the License and Update screen
• Place a check mark to agree to the terms and then click on the Continue button
• Click the underlined link Select objects for scanning
• On the top left click the Scanning objects that should automatically check all objects
• Click the small wrench and make sure there is a check on Automatically apply actions to threats
• Then click the large button on bottom right Start scanning
• Once the scan has completed there will be a link named Open report click that and a log named cureit.log should open in Notepad
• The log is saved in the folder named Doctor Web in the top of your user profile folders
• Please attach that log on your next reply

 

 

Thanks

 

[WubbFlubb]

Thank you for the prompt reply!

 

The attached log can be found in this post.

cureit.log

[AdvancedSetup]

The Dr. Web Cureit scan found no threats

 

Total 46835 files (53225 objects) are clean
There are no infected objects detected

 

Please RESTART the computer and then get me some NEW fresh logs @WubbFlubb

 

Scan with SecurityCheck by glax24
https://forums.malwarebytes.com/topic/307301-scan-with-securitycheck-by-glax24/

Scan with FSS Farbar Service Scanner
https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/

Scan with Farbar Recovery Scan Tool
https://forums.malwarebytes.com/topic/306601-scan-with-farbar-recovery-scan-tool/

 

 

Thanks

 

 

 

 

 

[WubbFlubb]

Thank you for the reply!

The attached logs can be found in this post!

SecurityCheck.txt FSS.txt FRST.txt Addition.txt

[AdvancedSetup]

Thank you for the logs

Note this is your version of Windows

Platform: Microsoft Windows 10 Home Version 22H2 19045.4651 (X64) Language: Deutsch (Deutschland)

The latest version of Windows 10 is the following  19045.4717  Please check for updates until you reach that version

 

Once Windows is up to date this message from FSS log should go away

ATTENTION!=====> C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24050.7-0\MpDefenderCoreService.exe FILE IS MISSING.

 

Otherwise, overall the computer logs look good

 

[WubbFlubb]

Thank you for the reply!

Apparently the said OS update is only shown as optional update, hence I did not download it. Also I read, it may cuase problems which is why I have not touched it yet.

Thank you for your work!

[WubbFlubb]

Should I turn on "fast-startup" again or does this pose a security risk?

[AdvancedSetup]

I would recommend leaving the fast-startup off. It was a terrible decision by Microsoft to even do that.

You can leave the optional not chosen. It will update to it sooner or later on it's own at some point.

 

 

Excellent, glad to hear all is well again. I'll go ahead and close your topic now and wish you well.

Please follow the directions below to remove the logs and tools we've used. If any are still left after that you can manually uninstall or delete them.

Take care and stay safe out there. Try to follow as much of the advise below as you can as well.

 

Let's go ahead and do some clean-up work and remove the tools and logs we've run.

Please download KpRm by kernel-panik and save it to your desktop.

• right-click kprm_(version).exe and select Run as Administrator.
• Read and accept the disclaimer.
• When the tool opens, ensure all boxes under Actions are checked.
• Under Delete Quarantines select Delete Now, then click Run.
• Once complete, click OK.
• A log will open in Notepad titled kprm-(date).txt. You can close it.

 

We're glad that we were able to assist you.

 

The following information will help you to keep your computer and data safer as well as improve your overall privacy

1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
   https://www.howtogeek.com/780233/best-password-manager/
2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download     https://patchmypc.com/about-us
4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

•   Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee
•   Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser
•   Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/

uBlock Origin

• Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm 
• Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak 
• Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

 

Cybersecurity basics & protection
Everything you need to know about cybercrime
https://www.malwarebytes.com/cybersecurity

 

Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal