(?)G Posted November 22, 2009 ID:161174 Share Posted November 22, 2009 I was infected with Antivirus system Pro and now my IE does not work. Any help? What do I do, and what do I remove?Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:27:32 PM, on 11/22/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Google\Update\1.2.183.13\GoogleCrashHandler.exeC:\WINDOWS\system32\svchost.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Hotspot Shield\bin\openvpnas.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\Program Files\Hotspot Shield\HssWPR\hsssrv.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exeC:\WINDOWS\system32\PnkBstrA.exeC:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exeC:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exeC:\PROGRA~1\AVG\AVG8\avgemc.exeC:\Program Files\AVG\AVG8\avgcsrvx.exeC:\WINDOWS\System32\alg.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Hotspot Shield\bin\openvpntray.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\WiFiConnector\NintendoWFCReg.exeC:\WINDOWS\system32\rundll32.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\WINDOWS\system32\wbem\wmiprvse.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.ca/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555R3 - URLSearchHook: free-downloads.net Toolbar - {ecdee021-0d17-467f-a1ff-c7a115230949} - C:\Program Files\free-downloads.net\tbfre1.dllO2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dllO2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dllO2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dllO2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dllO2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dllO2 - BHO: free-downloads.net Toolbar - {ecdee021-0d17-467f-a1ff-c7a115230949} - C:\Program Files\free-downloads.net\tbfre1.dllO2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\hssie\HssIE.dllO3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dllO3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dllO3 - Toolbar: free-downloads.net Toolbar - {ecdee021-0d17-467f-a1ff-c7a115230949} - C:\Program Files\free-downloads.net\tbfre1.dllO4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscriptO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files\Alcohol Soft\Alcohol 120\axcmd.exe" /automountO4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dllO9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLLO9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} (ScrabbleCubes Control) - http://www.worldwinner.com/games/v46/scrab...rabblecubes.cabO16 - DPF: {038E2507-7A48-41E2-94AD-7F23D199AF4E} (ZenGems Control) - http://www.worldwinner.com/games/v54/zengems/zengems.cabO16 - DPF: {0B195D55-0AB4-48C7-828F-34BE10BA4266} (DealOrNoDeal Control) - http://www.worldwinner.com/games/v53/dealo...ealornodeal.cabO16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} (asusTek_sysctrl Class) - http://support.asus.com/common/asusTek_sys_ctrl.cabO16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://gsn.worldwinner.com/games/v47/share...GamesLoader.cabO16 - DPF: {1D082E71-DF20-4AAF-863B-596428C49874} (TPIR Control) - http://www.worldwinner.com/games/v50/tpir/tpir.cabO16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - http://www.worldwinner.com/games/v50/pool/pool.cabO16 - DPF: {3D3DBC64-0D21-4EA4-94EE-86D6D9B31C0C} (MoneyList Control) - http://www.worldwinner.com/games/v45/moneylist/moneylist.cabO16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cabO16 - DPF: {42FDC231-A411-45F8-B8B6-3B5026111DA8} (SolitaireRush Control) - http://www.worldwinner.com/games/v47/solit...litairerush.cabO16 - DPF: {4AB16005-E995-4A60-89DE-8B8A3E6EB5B0} (TrivialPursuit Control) - http://www.worldwinner.com/games/v56/trivi...vialpursuit.cabO16 - DPF: {555F1BBC-6EC2-474F-84AF-633EF097FF54} (WWHearts Control) - http://www.worldwinner.com/games/v52/wwhearts/wwhearts.cabO16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} (BJA Control) - http://www.worldwinner.com/games/v63/bjattack/bja.cabO16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v51/bejeweled/bejeweled.cabO16 - DPF: {64CD313F-F079-4D93-959F-4D28B5519449} (Jeopardy Control) - http://www.worldwinner.com/games/v56/jeopardy/jeopardy.cabO16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cabO16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD42/JSCDL/jr...ows-i586-jc.cabO16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://www.worldwinner.com/games/v46/wordmojo/wordmojo.cabO16 - DPF: {95A311CD-EC8E-452A-BCEC-B844EB616D03} (BejeweledTwist Control) - http://www.worldwinner.com/games/v51/bejew...eweledtwist.cabO16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://www.worldwinner.com/games/v57/cubis/cubis.cabO16 - DPF: {A021A215-6CDC-44B4-8C16-90491CED9605} (Clue Control) - http://www.worldwinner.com/games/v60/clue/clue.cabO16 - DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} (WoF Control) - http://www.worldwinner.com/games/v57/wof/wof.cabO16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://www.worldwinner.com/games/v67/swapit/swapit.cabO16 - DPF: {BA35B9B8-DE9E-47C9-AFA7-3C77E3DDFD39} (Monopoly Control) - http://www.worldwinner.com/games/v46/monopoly/monopoly.cabO16 - DPF: {BB637307-92FA-47EC-B3F7-6969078673CC} (Royal Control) - http://www.worldwinner.com/games/v45/royal/royal.cabO16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cabO16 - DPF: {C5326A4D-E9AA-40AD-A09A-E74304D86B47} (DinerDash Control) - http://www.worldwinner.com/games/v50/dinerdash/dinerdash.cabO16 - DPF: {C738EA53-97C2-441B-AC52-DFBC597BCBE5} (Chess Control) - http://www.worldwinner.com/games/v50/chess/chess.cabO16 - DPF: {C82BB209-F528-46F9-96D5-69DEF7260916} (MysteryPI Control) - http://www.worldwinner.com/games/v45/mysterypi/mysterypi.cabO16 - DPF: {C93C1C34-CEA9-49B1-9046-040F59E0E0D8} (Paint Control) - http://www.worldwinner.com/games/v43/paint/paint.cabO16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - http://www.worldwinner.com/games/v47/famil.../familyfeud.cabO16 - DPF: {E12EB891-D000-421B-A8ED-EDE1BDCA14A0} (GolfSol Control) - http://www.worldwinner.com/games/v44/golfsol/golfsol.cabO18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dllO20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dllO23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exeO23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exeO23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exeO23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exeO23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exeO23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildGames\Game Console - WildGames\GameConsoleService.exeO23 - Service: Google Update Service (gupdate1ca01bdbb9855d0) (gupdate1ca01bdbb9855d0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exeO23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exeO23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exeO23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\HssTrayService.EXEO23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exeO23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe--End of file - 12652 bytes Link to post Share on other sites More sharing options...
Maurice Naggar Posted November 29, 2009 ID:163748 Share Posted November 29, 2009 Hello,Please do the following:Step 11. Go >> Here << and download ERUNT (ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)2. Install ERUNT by following the prompts (use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)3. Start ERUNT (either by double clicking on the desktop icon or choosing to start the program at the end of the setup)4. Choose a location for the backup (the default location is C:\WINDOWS\ERDNT which is acceptable).5. Make sure that at least the first two check boxes are ticked 6. Press OK7. Press YES to create the folder.Step 2Set Windows to show all files and all folders. On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed. "CHECK" (turn on) Display the contents of system folders. Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders. Next, un-check Hide extensions for known file types. Next un-check Hide protected operating system files. Step 3Take out the trash (temporary files & temporary internet files) Please download ATF Cleaner by Atribune, saving it to your desktop. It is used to cleanout temporary files & temp areas used by internet browsers.Start ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. If you use Firefox browser, do this also:Click Firefox at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser, do this also:Click Opera at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program. ATF-Cleaner should be run per the above in every user-login account {User Profile} Step 4Please download and run the Trend Micro Sysclean Package on your computer.NOTE! This scan will probably take a long time to run on your computer so be patient and don't use it while it's scanning.Trend Micro Damage Cleanup Engine[*]Make sure you read this document to understand how to use the program. Trend Micro Sysclean Package README 1st[*]Basically there are 3 parts that need to be downloaded and SAVED from these links:[*]Download Sysclean Package[*]Download Virus Pattern Files that will be a LPTxxx.ZIP file[*]Download Spyware Pattern Files this is a SSAPIPTNxxx.ZIPIt is the 4th listed file, under title "Detection and Cleanup (Trend Micro Anti-Spyware) Link to post Share on other sites More sharing options...
Maurice Naggar Posted December 9, 2009 ID:168437 Share Posted December 9, 2009 This is Closed due to lack of response. Link to post Share on other sites More sharing options...
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