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False Positive Removal Request for erpai.app


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Dear Malwarebytes Support Team,

I am writing to bring to your attention a false positive detection that is affecting our website, erpai.app. Recently, Malwarebytes Browser Guard has flagged our site as potentially malicious due to phishing activity.

We have taken immediate action to address this issue. Here are the steps we have undertaken:

  1. Thorough Security Scan: We have conducted comprehensive scans of our website using multiple security tools, including Sucuri SiteCheck, VirusTotal, and Google Safe Browsing. These scans confirmed the presence of malicious content, which has since been completely removed.

  2. Malware Removal: All malicious files and scripts identified have been deleted. Our website's codebase has been thoroughly reviewed and cleaned.

  3. Software Updates: We have updated all CMS components, plugins, and themes to their latest versions to eliminate any vulnerabilities.

  4. Enhanced Security Measures: We have implemented additional security measures, such as strong password policies, two-factor authentication, and regular security audits, to prevent future incidents.

We kindly request that you re-evaluate our site and remove it from your blacklist. erpai.app is an important resource for our users, and we are committed to maintaining a secure and trustworthy online presence.

Thank you for your prompt attention to this matter. We look forward to your positive response.

Best regards,

Kevin Cruz , 

CTO - TREECLOUD TECHNOLOGIES

 

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