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False Positive: polyfill.io


Go to solution Solved by Porthos,

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I use https://www.hoopladigital.com.

On Firefox, when I log in, MB (Malwarebytes) says

image.png.87dd4863466d9347f0fd04398a3b79e7.png

This makes Hoopla not work as a visual - everything is white and I can't see anything but shadows (I assume the "fill" of that is color).

When I use the app Everything to search all files, the only polyfill.io I find is: polyfill.io.js

in this folder

C:\Users\[user]\AppData\Local\Google\Chrome\User Data\Default\Extensions\oldceeleldhonbafppcapldpdifcinji\4.4.8_0\polyfills

My understanding is that js stands for jason, which is a FF (Firefox) line of code - even though it is in a google chrome folder.

I added the file to MB exceptions by both copying the address from my file explorer and also by following the path thru the MB app itself to the file.

The behavior persists and MB will not obey/allow the exemption. Hoopla still does not work.

Suggestions?

Thank you!

 

 

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FYI - I added the file to MB exceptions by both copying the address from my file explorer and also by following the path thru the MB app itself to the file.

I also did the same for the whole folder with the same result that it is still blocked by MB.

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  • Solution
17 minutes ago, infonutt said:

I also did the same for the whole folder with the same result that it is still blocked by MB.

It is blocked by Browser Guard, not the main program.

Until staff takes a look and makes a decision in the block, you will have to add both to the Browser Guard allow list.

polyfill.io
www.hoopladigital.com

Click on the extension icon 

image.png.c3d1355b1668828e969c67a051b3c18b.pngIf you can not see the Browser Guard icon in the browser toolbar, click the puzzle icon and unhide or pin the icon.

image.png.deaee564bea2fde7ab783fd35d67a938.png

image.png.50bbcfb1088120cecf34125bb85e208c.png

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  • 2 weeks later...

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