retrobow Posted July 6 ID:1647339 Share Posted July 6 I am getting "Website blocked due to Malware" from the domain 77.111.246.47 every 2-3 minutes and I don't know why. I looked it up and it seems to be a high risk site, so I don't want to open it, but I don't know why my computer keeps trying to open in, and how to stop it. Someone please help. Link to post Share on other sites More sharing options...
retrobow Posted July 6 Author ID:1647340 Share Posted July 6 This started like 3 hours ago right after I downloaded the Bluestacks emulator, which I then deleted shortly after. That might have something to do with the issue, but I made sure to delete everything to do with bluestack from my pc. Link to post Share on other sites More sharing options...
MKDB Posted July 6 ID:1647342 Share Posted July 6 Hello @retrobow and My name is MKDB and I will assist you. Let's keep these principles as we proceed. Make sure to read the entire post below first. Please follow the steps in the given order and post back the log files. Please attach all log files into your post. Before we start, please make sure that you have an external backup, not connected to this system, of all private data. Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you. As English is not my native language, please do not use slang or idioms. It may be hard for me to understand. If you do not respond within 4 days, your topic will be closed. Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure. 12 minutes ago, retrobow said: This started like 3 hours ago right after I downloaded the Bluestacks emulator, which I then deleted shortly after. That might have something to do with the issue, but I made sure to delete everything to do with bluestack from my pc. Sounds like the emulator bundles malware. This route of infection is typical. Let's see what we can do. Please download the Malwarebytes Support Tool (MBST). Run MBST and accept license agreement. In the left navigation pane of MBST, click Advanced. In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine. A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply. Link to post Share on other sites More sharing options...
retrobow Posted July 6 Author ID:1647344 Share Posted July 6 I clicked Gather logs, and when it finished it said that the mbst file was saved, but I can't find it on my pc, what folder would it have saved to, because it's not in downloads, desktop, or documents. Link to post Share on other sites More sharing options...
retrobow Posted July 6 Author ID:1647347 Share Posted July 6 Nevermind, I found it. mbst-grab-results.zip 1 Link to post Share on other sites More sharing options...
MKDB Posted July 6 ID:1647348 Share Posted July 6 @retrobow We will use FRST and ESET 1️⃣ We will use Farbar Recovery Scan Tool (FRST) to run a fix. FRST was downloaded together with MBST and should be located in your download folder: C:\Users\domin\Downloads\FRSTEnglish.exe The fix may take some time, please be very patient and do not interfere. Please download the attached fixlist.txt file and save it to your download folder, which is C:\users\domin\Downloads\ in your case. You will find the file FRSTEnglish.exe (FRST) as well in this folder. Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work. Close all open programs and save your work. Run FRST. Press the Fix button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about. Please note: This Fix will remove all temporary files, empty recycle bin and will remove cookies and may result in some websites indicating they do not recognize your computer. It may be necessary to receive and apply a verification code. Please note: This step resets your Firewall settings and you may be asked later to grant permission for legitimate programs to pass through the Firewall. If you recognize the program, agree to the request. If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart. FRST will create one log now (Fixlog.txt) in the same directory the tool is run. Please attach this logfile to your next reply. 2️⃣ Let me have you run a different scanner to double-check. I would suggest a free scan with the ESET Online Scanner Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe It will start a download of "esetonlinescanner.exe". Save the file to your system, such as the Downloads folder, or else to the Desktop. Go to the saved file, and double click it to get it started. When presented with the initial ESET options, click on "Computer Scan". Next, when prompted by Windows, allow it to start by clicking Yes. When prompted for scan type, Click on Full scan. Look at & tick ( select ) the radio selection "Enable ESET to detect and quarantine potentially unwanted applications" and click on the Start scan button. Have patience. The entire process may take an hour or more. There is an initial update download. There is a progress window display. You should ignore all prompts to get the ESET antivirus software program. (e.g. their standard program). You do not need to buy or get or install anything else. When the scan is completed, if something was found, it will show a screen with the number of detected items. If so, click the button marked “View detected results”. Click The blue “Save scan log” to save the log. If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files” (in blue, at the bottom). Press Continue when all done. You should click to off the offer for “periodic scanning”. Note: If you do need to do a File Restore from ESET please follow the directions below [KB2915] Restore files quarantined by the ESET Online Scanner version 3 https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner fixlist.txt Link to post Share on other sites More sharing options...
retrobow Posted July 6 Author ID:1647410 Share Posted July 6 Here is the fixlog and the eset didn't find any threats. Fixlog.txt Link to post Share on other sites More sharing options...
MKDB Posted July 6 ID:1647420 Share Posted July 6 @retrobow First, reboot your system. Second, please run a fresh scan with FRST as well as SecurityCheck to check the results. How is your machine running? Do you still get blocks from MBAM? 1️⃣ Run FRST again. Do not change any settings. Press the Scan button. FRST will create two logs now (FRST.txt + Addition.txt) in the same directory the tool is run. Please attach these logfiles to your next reply. 2️⃣ I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications. Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe If Microsoft SmartScreen blocks the download, click through to save the file This tool is safe. Smartscreen is overly sensitive. If SmartScreen blocks the file from running click on More info and Run anyway Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt Link to post Share on other sites More sharing options...
retrobow Posted July 7 Author ID:1647503 Share Posted July 7 I have the malwarebytes notifications off, and I just checked, and I haven't gotten a block since 1 A.M. Yesterday, which I think was when I used FRST. Does that mean the malware is gone? FRST.txt Addition.txt SecurityCheck.txt Link to post Share on other sites More sharing options...
Solution MKDB Posted July 7 Solution ID:1647507 Share Posted July 7 @retrobow There is no active malware visible in the newest logfiles. The malware tried to create a task, but was blocked by MBAM. We were able to delete it with the FRST fix. You should update some programs (if your still need them) or uninstall them (if you don't need them anymore) or otherwise address these: Microsoft 365 Apps for enterprise - en-us v.16.0.17531.20190 Warning! Download Update How Install Office updates? Dell SupportAssist v.4.0.3.61633 Warning! Download Update NVIDIA GeForce Experience 3.28.0.412 v.3.28.0.412 Warning! Download Update Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532 v.14.36.32532.0 Warning! Download Update Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532 v.14.36.32532.0 Warning! Download Update Discord v.1.0.9003 Warning! Download Update Microsoft Teams v.1.5.00.9163 Warning! Download Update Wondershare Helper Compact 2.6.0 v.2.6.0 Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering. iFunia YouTube Downloader 2.1.0 v.2.1.0 Warning! Suspected Adware! If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware and Malwarebytes AdwCleaner. Before uninstallation and scanning it is necessary to consult in the forum where cure is provided for you!!! Thank you for your cooperation. You can use KpRm to remove FRST and other tools. Please download KpRm by kernel-panik and save it to your desktop. Right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, select Delete Tools under Actions. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log may open in Notepad titled kprm-(date).txt. I do not need it. Just close Notepad if it shows up. A few final recommendations can be found here: Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. Link to post Share on other sites More sharing options...
retrobow Posted July 7 Author ID:1647508 Share Posted July 7 Thank you! I appreciate the help. 1 Link to post Share on other sites More sharing options...
MKDB Posted July 7 ID:1647509 Share Posted July 7 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection. Thank you. As this topic seems to be solved, I do not follow it any longer. Take care! Link to post Share on other sites More sharing options...
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