Website Blocked: Heuristics: phishing

[vazlife]

After installing the Firefox browser add-on, I received notifications about possible phishing on two client websites: waterfilterexpert.nl and pietkoopmans.nl. I suspect these might be false positives, but I'm not entirely sure.

I read on another forum thread that Malwarebytes might need to whitelist these domains. Could someone please confirm if this is the case, or advise if any further action is needed?

Thank you in advance for your assistance.

[Porthos]

@vazlife Could you do the following and see if it resolves the issue.

If you're having issues with Malwarebytes Browser Guard you may want to try to update the program manually.

• Click on the extension icon 

  If you can not see the Browser Guard icon in the browser toolbar, click the puzzle icon and unhide or pin the icon.

• Click the Kebab Menu -> then Support
• Click the Check for database updates button
• If still having an issue then click Clear Browser Guard Storage, Restart the Browser, and check for Database Updates again

 

 

 

[vazlife]

Thanks, I did exactly what you explained but it still comes up as Blocked. Any other idea's?

[Porthos]

22 minutes ago, vazlife said:

Any other idea's?

What activity on the site is triggering the block? Could you provide a screenshot of the block?

[vazlife]

6 minutes ago, Porthos said:

What activity on the site is triggering the block? Could you provide a screenshot of the block?

Going to the login page:

[Porthos]

The one thing I did not click on while checking. 😉

https://www.afzuigkapfilterexpert.nl/account/login

https://www.pietkoopmans.nl/account

The Browser Guard team will address this as soon as possible.

 

Edited June 27 by Porthos

[BjelakovicL]

Hi,

The sites have been whitelisted. Please allow around 30 minutes for the changes to take effect.

[vazlife]

2 hours ago, BjelakovicL said:

Hi,

The sites have been whitelisted. Please allow around 30 minutes for the changes to take effect.

Thank you, it works now! Just for my information, is there anything specific that could trigger this issue? I am an OpenCart webshop developer, and as we've noticed that some websites experience this problem while others do not, even though they are all running on the OpenCart platform. I'm trying to understand what might be causing this and how to prevent it in future projects and websites.