Jump to content

Browser Guard seems to break Disqus comments


Go to solution Solved by Pickwick,

Recommended Posts

 I think I've pinned down that the Browser Guard extension is breaking Disqus on a couple sites on the Firefox browser.

For example:

https://www.mediaite.com

https://www.rawstory.com/

 

It's not clear to me where one would whitelist these sites or Disqus as the extension has no configuration setting. I also cannot see where to read logs that might point to the culprit. But I can plainly see that when I disable it, everything's fine. When I re-enable it both sites are broken.

I have done a refresh of Firefox, disabled any other plug ins (also using uBlock Origin and Privacy Badger, but have disabled them as well).

Please advise.

Edited by AdvancedSetup
Disabled hyperlinks
Link to post

Try the following.

If you're having issues with Malwarebytes Browser Guard you may want to try to update the program manually.

  • Click on the extension icon 

    image.png.c3d1355b1668828e969c67a051b3c18b.pngIf you can not see the Browser Guard icon in the browser toolbar, click the puzzle icon and unhide or pin the icon.

  • Click the Kebab Menu -> then Support
  • Click the Check for database updates button
  • If still having an issue then click Clear Browser Guard Storage, Restart the Browser, and check for Database Updates again

image.gif.a81e13d47bd5b1d589aa859a563bb093.gif

 

image.png.f1a093ce4d6744fa269c85c21baa9e7b.png

image.png.f2ed1b37ed950b18d48630e1f9c35ed6.png

image.png.cae9d2e8c4d2f4d09faa1657dd196a56.png

 

  • Like 1
Link to post

Done, no change.

FWIW, I notice that on the MediaIte site, they have thumbnails to articles with a comment count. If I click on the comment count it will usually (not always) open up the article page and the Disqus component. But going to the article and then clicking on "Comments", nothing.

Again, disabling the MalwareBytes extension returns all to normal.

On the Raw story site there are no comment counts on the main page with the article (as is normal there), and no "Comments" button on the article page. Disabling BrowserGuard returns it to normal.

Link to post
6 minutes ago, ChuckM6421 said:

Again, disabling the MalwareBytes extension returns all to normal.

 

27 minutes ago, ChuckM6421 said:

It's not clear to me where one would whitelist these sites or Disqus as the extension has no configuration setting.

You can whitelist by toggling off the protections while on a specific site.

image.png.26693981d65b607c512818c7817ee4b9.png

Link to post
  • 2 weeks later...
  • Solution

It seems to be a false positive blocking of Easylist, the primary list of ad-blocking filters that most ad blockers use. This would appear to be fairly recent. This apparently prevents Disqus comments from displaying comments. If you're using MBG and an ad blocker, the fix for now is to turn off Ads/Trackers in MBG for the site where the comments are blocked or accept Easylist in the list of blocked items for that site. Other Disqus users have observed this problem and the solution.

 

EasyList blocked on Disqus.png

EasyList unblocked on Disqus.png

Link to post
Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.