Security Tool Infected System Can't Access Internet

[lucky2bmom]

My kids have clicked on something that allowed security tool to attack my computer. I have no desktop, can't run Malwarebytes and cannot access the internet on that system to download anything. How can I run a removal tool with no internet access?

I was able to "outrun" the virus one time and Malwarebytes ran and detected over 900 infected files. However, it froze and I couldn't proceed. I have read this steals personal information. Is this true? If so, what do you recommend to avoid identity theft.

Thank you in advance...I appreciate this forum.

[extremeboy]

Hello and welcome to Malwarebytes.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please take a read in this thread on instructions on running the tools and posting the logs for instructions: http://www.malwarebytes.org/forums/index.php?showtopic=9573

In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please note that the forum is very busy and if I don

[extremeboy]

Hello.

Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,

Extremeboy