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False Positive: Site blocked


Go to solution Solved by BjelakovicL,

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Hi there,

I do not have a log this was reported by a user. Our product is an open-source form builder. One use attempted to use our platform to create a phishing page, but his account was taken down, and security was increased ou our side.

This block is unfortunately harming our business are some of our customers are blocked out of the platform.

Thank you.

image.thumb.png.90c15a8dfb47b9d84a96b0cfe2eb89cd.png

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Here is the log for staff you could not provide.

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 6/11/2024
Protection Event Time: 4:24 AM
Log File: 5b07984a-27d4-11ef-98a2-001a7dda7102.json

-Software Information-
Version: 5.1.5.116
Components Version: 1.0.1252
Update Package Version: 1.0.85707
License: Premium

-System Information-
OS: Windows 10 (Build 19045.4412)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data-
Category: Phishing
Domain: opnform.com
IP Address: 18.65.25.93
Port: 443
Type: Outbound
File: C:\Program Files\Mozilla Firefox\firefox.exe

 

(end)

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