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Malwarebytes Premium bug


Go to solution Solved by Porthos,

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With the latest release (update..) for Malwarebytes the Addon doesn't detect I got the Malwarebytes Premium installed, instead it shows a yellow interface with the text "Upgrade", stating I have "Malwarebytes Free scanner" installed but not the actual Premium Software. I thought it would be a good idea to report this "error\bug" so it can be fixed.

Screenshot of the UX is included.

MalwarebytesUXglitch.png

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  • Solution

@TinyHelper Please do the following. I checked mine and had the same issue and this fixed it.

 

If you're having issues with Malwarebytes Browser Guard you may want to try to update the program manually.

  • Click on the extension icon 

    image.png.c3d1355b1668828e969c67a051b3c18b.pngIf you can not see the Browser Guard icon in the browser toolbar, click the puzzle icon and unhide or pin the icon.

  • Click the Kebab Menu -> then Support
  • Click the Check for database updates button
  • If still having an issue then click Clear Browser Guard Storage, Restart the Browser, and check for Database Updates again

image.gif.a81e13d47bd5b1d589aa859a563bb093.gif

 

image.png.f1a093ce4d6744fa269c85c21baa9e7b.png

image.png.f2ed1b37ed950b18d48630e1f9c35ed6.png

image.png.cae9d2e8c4d2f4d09faa1657dd196a56.png

 

 

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