RiskWare.VulnerableDriver Malware WR64.SYS

[AbdHz]

Greetings

 

I wonder if you please help me get rid of the Malware i'm getting after windows Reboot , also I have another Problem that the windows preventing Sleep 

 

thank you so much

 

 

Malwarebytes Scan Report 2024-05-31 095413.txt

[Porthos]

@AbdHz

Although I will not be directly assisting you, a malware removal expert will be along to assist after you do the following.

Let's get the info to get the process started. Be aware it will take many steps and scans to fully remove malware.

Please respond to all future instructions from your helper in a timely manner.

Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process

Then follow each step in the order provided. Unless otherwise asked, please attach all logs

 

Please make the following system changes: Please pay close attention the the instructions in all of the following links.

• If you have not done so already - Enable System Protection and create a NEW System Restore Point
• Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed
• Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed
• Disable-Fast-Startup <<<<< Important.
• Show-Hidden-Folders-Files-Extensions

Please run the following scans: Please pay close attention the the instructions in all of the following links.

1. Click the following link and run a  Scan with AdwCleaner
2. Click the following link and run a  Scan with Malwarebytes If you have issues with the installation of Malwarebytes, use this link instead.  https://downloads.malwarebytes.com/file/mb5_offline
      RESTART the computer
3. Click the following link and run a  Scan with Farbar Recovery Scan Tool 

Example image of where to click to attach files when posting your reply

Then be patient for the next expert to take your case.

 

Thank you

[AbdHz]

Addition.txt FRST.txt Malwarebytes Scan Report 2024-05-31 125413.txt Malwarebytes Scan Report 2024-05-31 123442.txt AdwCleaner[S27].txt

[MKDB]

Hello  @AbdHz and 

 

My name is MKDB and I will assist you.

 

 

Let's keep these principles as we proceed. Make sure to read the entire post below first.

• Please follow the steps in the given order and post back the log files.
• Please attach all log files into your post.
• Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
• Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
• As English is not my native language, please do not use slang or idioms. It may be hard for me to understand.
• If you do not respond within 4 days, your topic will be closed.
• Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure.

 

 

Please give me some time to review what you have posted.

Thank you!

[MKDB]

@AbdHz

We will use Farbar Recovery Scan Tool (FRST) to run a fix. FRST should be located there: C:\Users\HomePC\OneDrive\Desktop\FRST64 (1).exe

The fix may take some time, please be very patient and do not interfere.

 

 

• Please download the attached fixlist.txt file and save it to your desktop folder, which is C:\Users\HomePC\OneDrive\Desktop\ in your case.
• You will find the file FRSTEnglish.exe (FRST) as well in this folder.

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

• Close all open programs and save your work.
• Run FRST.
• Press the Fix button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about.
• Please note: This Fix will remove all temporary files, empty recycle bin and will remove cookies and may result in some websites indicating they do not recognize your computer. It may be necessary to receive and apply a verification code.
• Please note: This step resets your Firewall settings and you may be asked later to grant permission for legitimate programs to pass through the Firewall. If you recognize the program, agree to the request.
• If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
• FRST will create one log now (Fixlog.txt) in the same directory the tool is run. Please attach this logfile to your next reply.

 

 

fixlist.txt

[AbdHz]

Fixlog.txt

[MKDB]

@AbdHz

Well done!

 

As a second opinion, I suggest to run ESET and SecurityCheck.

Thank you!

 

 

 

1️⃣

Let me have you run a different scanner to double-check.

I would suggest a free scan with the ESET Online Scanner

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

• It will start a download of "esetonlinescanner.exe".
• Save the file to your system, such as the Downloads folder, or else to the Desktop.
• Go to the saved file, and double click it to get it started. 
• When presented with the initial ESET options, click on "Computer Scan".
• Next, when prompted by Windows, allow it to start by clicking Yes.
• When prompted for scan type, Click on Full scan. 
• Look at & tick  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click on the Start scan button.
• Have patience.  The entire process may take an hour or more. There is an initial update download.
• There is a progress window display.
• You should ignore all prompts to get the ESET antivirus software program.  (e.g. their standard program). You do not need to buy or get or install anything else.
• When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
• Click The blue “Save scan log” to save the log.
• If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files”  (in blue, at the bottom).
• Press Continue when all done.  You should click to off the offer for “periodic scanning”.

Note: If you do need to do a File Restore from ESET please follow the directions below

[KB2915] Restore files quarantined by the ESET Online Scanner version 3

https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner

 

 

2️⃣

Please follow these instructions and attach the requested logfile by SecurityCheck:

 

 

 

 

 

Edited May 31 by MKDB

[AbdHz]

first of all thank you so much for your support and help

 

I forgot to mention that before we start the fix progress i used the kaspersky virus removal tool and found like 7 detection and dealt with it

after that i had one problem solved that the pc preventing to sleeep due to svchost.exe was running

and here are the reports from eset and securitychecker

SecurityCheck.txt eset.txt

[MKDB]

@AbdHz

Thanks for your feedback.

 

The kaspersky tool did not detect and delete every part of the malware.

It was good to run the FRST fix as well as ESET. 😉

 

If there are no further problems, here are the final steps to do.

 

You should update some programs (if your still need them) or uninstall them (if you don't need them anymore):

Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532 v.14.36.32532.0 Warning! Download Update
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.38.33135 v.14.38.33135.0 Warning! Download Update

7-Zip 23.01 (x64) v.23.01 Warning! Download Update
Uninstall old version and install new one.

qBittorrent v.4.6.4 Warning! Download Update
VLC media player v.3.0.16 Warning! Download Update
Google Chrome v.125.0.6422.113 Warning! Download Update

 

 

 

Thank you for your cooperation. You can use KpRm to remove FRST and other tools.

 

Please download KpRm by kernel-panik and save it to your desktop.

• Right-click kprm_(version).exe and select Run as Administrator.
• Read and accept the disclaimer.
• When the tool opens, select Delete Tools under Actions.
• Under Delete Quarantines select Delete Now, then click Run.
• Once complete, click OK.
• A log may open in Notepad titled kprm-(date).txt.  I do not need it. Just close Notepad if it shows up.

 

A few final recommendations can be found here:

 

 

 

Further reading if you like to keep up on the malware threat scene:

Malwarebytes Blog  https://blog.malwarebytes.com/

 

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes.

 

[MKDB]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection.

Thank you.

 

As this topic seems to be solved, I do not follow it any longer.

Take care!