Blocking out website

[Pontus]

Hi there, 

Malware Bytes is blocking our website, and we've run it through several scanners and found no malicious content. I believe this could be a false positive. Can our site please be whitelisted? The URL is 

https://www.editor.asekio.com
https://www.asekio.com

 

Thanks! 

[TeMerc]

11 minutes ago, Pontus said:

 

Hi there, 

Malware Bytes is blocking our website, and we've run it through several scanners and found no malicious content. I believe this could be a false positive. Can our site please be whitelisted? The URL is 

https://www.editor.asekio.com
https://www.asekio.com

 

Thanks! 

Hello-

We do not show either the domain nor the IP which the domain resides on in our database, was this perhaps a Browser Guard block only?

[Pontus]

I guess so, it was a customer that got blocked , maybe using the Broswer guard block. Is there somerthing we can do there?

[Porthos]

This is a browser guard exclusive block. I have moved your post to the correct section so the Browser Guard team can address it.

Edited May 8 by Porthos

[BjelakovicL]

Hi,

The site has been whitelisted. Please allow 15-30 minutes for the changes to take effect.

[Pontus]

Thank you 🙏