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Web Detection is blocking Hypixel


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My son is complaining that he can play his game on hypixel, as far I know this is a legitimate siote and he has been playing this game for over a year with no problems.
how do I tell if this is a legitimate malware report or not?  Can I safely disable checks for this site.

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 4/18/24
Protection Event Time: 8:55 AM
Log File: 236bb900-fd9c-11ee-a78f-c87f54cf6814.json

-Software Information-
Version: 4.6.12.323
Components Version: 1.0.2309
Update Package Version: 1.0.83591
License: Premium

-System Information-
OS: Windows 11 (Build 22631.3447)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, -1, -1, 0.0.0, , 

-Website Data-
Category: Malware
Domain: mc.hypixel.net
IP Address: 209.222.115.10
Port: 80
Type: Outbound
File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(end)

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  • Staff

Hello,

It seems the site uses multiple IPs. I think I found the one causing the alerts. Domain was not blocked.
I could see no reason to have the IP blocked so removed the block. Update will be out within a couple hours. In the mean-time you can allow IP 209.222.115.38 if you don't want to wait for the update.

Thank you for reporting.

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  • Staff

I'd like to try find out why the block in your log showed a different IP than what was actually being blocked. Can I get you to generate me a set of logs?

Download the support tool from here:
https://downloads.malwarebytes.com/file/mbst

Run the file (OK the UAC prompt), Read and OK license agreement, next to complete install.
Tool opens.
At the left, click "advanced", click "gather logs", OK the popup.
A zip file will be saved to your desktop called "mbst-grab-results.zip". (you can exit the tool)
 Can you PM me those logs please?

Thanks!

 

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