muhammadimran Posted April 26 ID:1632759 Share Posted April 26 Hi, One of our customers told us that our website was found malicious and blocked by their Malwarebytes Browser Guard extension. We are a registered business in Sweden. Our site is and has always been free from malware ever since we launched last year. I don't know based on what the extension blocks our website. As you can see, our website is clean: https://www.virustotal.com/gui/domain/shortifyme.co I can't tell how discrediting it is to hear from a customer that their antivirus software blocked our site. Please remove the block immediately. Thanks, Link to post Share on other sites More sharing options...
Porthos Posted April 26 ID:1632762 Share Posted April 26 Since you did not include a log. -Website Data- Category: Phishing Domain: app.shortifyme.co IP Address: 35.86.185.213 Port: 443 Type: Outbound File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Link to post Share on other sites More sharing options...
muhammadimran Posted April 26 Author ID:1632788 Share Posted April 26 Thank you @Porthos We've checked our back-end database and cant find any phishing outbound links. how do I clean this? Please help. Link to post Share on other sites More sharing options...
Porthos Posted April 26 ID:1632790 Share Posted April 26 3 minutes ago, muhammadimran said: how do I clean this? Wait for staff. 5 minutes ago, muhammadimran said: We've checked our back-end database and cant find any phishing outbound links. The outbound in the log means when I accessed your site, it was out from my computer. Link to post Share on other sites More sharing options...
Staff TeMerc Posted April 26 Staff ID:1632805 Share Posted April 26 3 hours ago, muhammadimran said: Hi, One of our customers told us that our website was found malicious and blocked by their Malwarebytes Browser Guard extension. We are a registered business in Sweden. Our site is and has always been free from malware ever since we launched last year. I don't know based on what the extension blocks our website. As you can see, our website is clean: https://www.virustotal.com/gui/domain/shortifyme.co I can't tell how discrediting it is to hear from a customer that their antivirus software blocked our site. Please remove the block immediately. Thanks, Hello, thanks for bringing this to our attention. We've reviewed the data from the site again and have determined it no longer warrants being blocked so we've disabled the block in our database. Removal should be reflected in the next database update going out in a few hours or so. Link to post Share on other sites More sharing options...
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