raybark Posted April 26 ID:1632745 Share Posted April 26 Question for the Pro's: This is a Wordpress site that is very well protected from malware, but several customers report the Malwarebytes incorrectly declares the presence of a trojan. I saw that there was a fix for users of Chrome https://forums.malwarebytes.com/topic/258886-chrome-secure-preferences-detection-always-returns/ but Firefox users have stated the same. My question is what might be triggering the report? The website is primarily a library of free informational articles, most Wordpress pages, but quite a few downloads are PDF's, so I created a wp/pdf/ directory within the Wordpress root to contain them, rather than adding them to the standard content/uploads/. Might that be what is triggering Malwarebytes to report a Trojan? Link to post Share on other sites More sharing options...
Porthos Posted April 26 ID:1632748 Share Posted April 26 (edited) 18 minutes ago, raybark said: but several customers report the Malwarebytes incorrectly declares the presence of a trojan. Malwarebytes does not "scan" websites. It works on a block list so the Chrome instructions are for actual computer infections not the web blocking. Log for staff. -Website Data- Category: Trojan Domain: IP Address: 66.135.26.227 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe Edited April 26 by Porthos Link to post Share on other sites More sharing options...
Staff TeMerc Posted April 26 Staff ID:1632803 Share Posted April 26 3 hours ago, raybark said: Question for the Pro's: This is a Wordpress site that is very well protected from malware, but several customers report the Malwarebytes incorrectly declares the presence of a trojan. I saw that there was a fix for users of Chrome https://forums.malwarebytes.com/topic/258886-chrome-secure-preferences-detection-always-returns/ but Firefox users have stated the same. My question is what might be triggering the report? The website is primarily a library of free informational articles, most Wordpress pages, but quite a few downloads are PDF's, so I created a wp/pdf/ directory within the Wordpress root to contain them, rather than adding them to the standard content/uploads/. Might that be what is triggering Malwarebytes to report a Trojan? Hello, thanks for bringing this to our attention. We've reviewed the data from the IP again and have determined it no longer warrants being blocked so we've disabled the block in our database. Removal should be reflected in the next database update going out in a few hours or so. Link to post Share on other sites More sharing options...
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