Tarun-birdeye Posted April 24 ID:1632252 Share Posted April 24 Hi Team, It appears that there might have been an unintended block placed on our website, https://getbirdeye.com.au Could you kindly review and remove it from the block list, please? Link to post
Porthos Posted April 24 ID:1632253 Share Posted April 24 @Tarun-birdeye Could you provide a screenshot or a log of the block? Link to post
Tarun-birdeye Posted April 24 Author ID:1632254 Share Posted April 24 attached is the screenshot shared by our customer, who reported this: Link to post
Porthos Posted April 24 ID:1632255 Share Posted April 24 This is a Browser Guard exclusive "Heuristic" block. I have moved your post to the correct section so the Browser Guard team can address it. Link to post
Tarun-birdeye Posted April 24 Author ID:1632257 Share Posted April 24 Thanks @Porthos Can you confirm how soon this can be addressed as this is impacting our brand image? Link to post
Staff Solution BjelakovicL Posted April 24 Staff Solution ID:1632259 Share Posted April 24 Hi, The site has been whitelisted. Please allow around 30 minutes for the changes to take effect. 1 Link to post
Tarun-birdeye Posted April 24 Author ID:1632260 Share Posted April 24 Thanks! We will check and let you know incase the issue still persist. Link to post
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