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Suspicious website automatically opening at random times when browsing

TheRedPhoenix
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TheRedPhoenix

TheRedPhoenix

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Hi,

So about a month ago, while I was browsing Google chrome, this sketchy website called aisaver.io randomly opened while I was looking at a pdf. I had never visited this website ever in my life, but was concerned as to why it opened. I did some scans from eset but failed to find anything. About 5 days later, this website opens again and I do some research on the website. On its blogs section, I found some inappropriate content so I was now genuinely scared that there was a malicious application in my computer that was very hidden. After some research. I downloaded malwarebytes and did a scan, and found a like 10 PUPs and 2 trojans. I cleared them and hoped it fixed the issue. A little while later this website opened again, so I did some more research and downloaded the malwarebytes adwcleaner, and deleted like 4 more applications. Unfortunately this didn't seem to fix the issue and the website seems to keep opening again. I looked at when exactly it was opening and its about every 5 days (Last it opened on April 21 so if it opens again on April 26 my guess it correct). My pc has gotten a bit laggier these few days but task manager wasn't any help either. Hopefully I can get some useful info on this and remove this from my pc.

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AdvancedSetup

AdvancedSetup

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Hello @TheRedPhoenix and :welcome:

 

 

Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process

Then follow each step in the order provided. Unless otherwise asked, please attach all logs

 

Please make the following system changes:

  • If you have not done so already - Enable System Protection and create a NEW System Restore Point
  • Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed
  • Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed
  • Disable-Fast-Startup
  • Show-Hidden-Folders-Files-Extensions

Please run the following scans:

  1. Click the following link and run a  Scan with AdwCleaner
  2. Click the following link and run a  Scan with Malwarebytes 
       RESTART the computer
  3. Click the following link and run a  Scan with Farbar Recovery Scan Tool 
     

Example image of where to click to attach files when posting your reply

image.thumb.png.e208c182ff570799c53bcf57

 

Thank you

 

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AdvancedSetup

AdvancedSetup

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Please temporarily disable the ESET Antivirus Real-Time protection and run the following fix.

Note that the fix will not run properly if you do not disable ESET real-time protection

 

 

 

Please run the following fix

 

NOTE: Please read all of the information below before running this fix.

  • NOTICE: This script was written specifically for this user, for use on this particular machine.
  • Running this on another machine may cause damage to your operating system that cannot be undone.

Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply

Farbar program:   FRST64.exe

Save the attached file:  FIXLIST.TXT to this folder D:\Downloads 2.0\

NOTE. It's important that both files, FRST64.exe, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

 

Run the Farbar program with Admin rights and press the Fix button just once and wait.

The fix may possibly take up to 60 minutes to complete

If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply.

 

  1. NOTE:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity.
  2. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed.
                Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases.
  3. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Discord cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

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TheRedPhoenix

TheRedPhoenix

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Hey @AdvancedSetup,

Sorry I didn't reply to this earlier, but I got Microsoft office items from an online setup because I wanted the 2021 version of PowerPoint. Will the repair process remove it? I need the 2021 version of PowerPoint for some important presentations. 

(Idk if this is related to the virus, but recently the decimal point in some of my excel files have gone missing, and also the website pops us more frequently now)

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AdvancedSetup

AdvancedSetup

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Thank you for those logs, let me get the following other 2 logs

 

Scan with SecurityCheck by glax24
https://forums.malwarebytes.com/topic/307301-scan-with-securitycheck-by-glax24/

 

Scan with FSS Farbar Service Scanner
https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/

 

 

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AdvancedSetup

AdvancedSetup

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Let me have you run the following fix

 

 

Please run the following fix

 

NOTE: Please read all of the information below before running this fix.

  • NOTICE: This script was written specifically for this user, for use on this particular machine.
  • Running this on another machine may cause damage to your operating system that cannot be undone.

Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply

Farbar program:   FRST64.exe

Save the attached file:  FIXLIST.TXT to this folder D:\Downloads 2.0\

NOTE. It's important that both files, FRST64.exe, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

 

 

Run the Farbar program with Admin rights and press the Fix button just once and wait.

The fix may possibly take up to 60 minutes to complete

If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply.

 

  1. NOTE:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity.
  2. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed.
                Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases.
  3. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Discord cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

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AdvancedSetup

AdvancedSetup

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Overall the FIX ran well. It also found and fixed some Windows issues.

Windows Resource Protection found corrupt files and successfully repaired them.

 

Please uninstall, update, or otherwise address the following as appropriate for your computer

 

  • Adobe Creative Cloud v.4.3.0.256 Warning! Download Update
  • Audacity 3.3.3 v.3.3.3 Warning! Download Update
  • bl v.1.0.0 << Hidden Warning! This software is no longer supported. Please uninstall it.
  • Java 8 Update 171 (64-bit) v.8.0.1710.11 Warning! Download Update | Uninstall old version and install new one (jre-8u411-windows-x64.exe).
  • Java 9.0.4 (64-bit) v.9.0.4.0 Warning! This software is no longer supported. Please uninstall it and use Java SE Development Kit (jdk-22_windows-x64_bin.exe).
  • Java SE Development Kit 8 Update 171 (64-bit) v.8.0.1710.11 Warning! This software is no longer supported. Please uninstall it and use Java SE Development Kit (jdk-22_windows-x64_bin.exe).
  • Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532 v.14.36.32532.0 Warning! Download Update
  • Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.32.31326 v.14.32.31326.0 Warning! Download Update
  • Notepad++ (64-bit x64) v.8.3.3 Warning! Download Update
  • Opera GX Stable 102.0.4880.99 v.102.0.4880.99 Warning! Download Update
  • Opera Stable 102.0.4880.78 v.102.0.4880.78 Warning! Download Update
  • ph v.1.0.0 << Hidden Warning! This software is no longer supported. Please uninstall it.
  • Python 3.10.4 (64-bit) v.3.10.4150.0 Warning! Download Update
  • TeamViewer v.15.22.3 Warning! Download Update
  • TreeSize Free V4.6.3 (64 bit) v.4.6.3 Warning! Download Update
  • WinRAR 6.01 (64-bit) v.6.01.0 Warning! Download Update
  • Zoom v.5.17.11 (34827) Warning! Download Update

 


---------------------------- [ UnwantedApps ] -----------------------------
Wondershare Helper Compact 2.6.0 v.2.6.0 Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering.


Then RESTART the computer and check for Windows Updates and install any updates found.


Restart the computer again and let me know if there are still any signs of infection or any other unresolved issues.

Thank you

 

Edited by AdvancedSetup
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TheRedPhoenix

TheRedPhoenix

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Hey @AdvancedSetup, thanks for the list of issues, I updated or uninstalled most of the items, but Adobe Creative Cloud seems to be broken, and I can't seem to uninstall or repair it without deleting my other adobe software, that's okay because I don't use Creative Cloud that often and the adobe software that I have will require about 10GB to redownload, but they work fine without Creative Cloud. I also skipped the Java part because I have some projects that I worked on Java which only work with the older versions. I also removed the wondershare applications, but I uninstalled wondershare over 6 months ago so that might have been the issue. But I have searched my computer for some time but I couldn't find the two hidden files, so how do I uninstall them?

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AdvancedSetup

AdvancedSetup

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They are hidden in your Uninstall section in the Registry using a value to prevent them from showing in the Control Panel

Please save the attached FIXLIST.TXT file as before to the Farbar location and then run Farbar and click the FIX and it will remove the hidden flag so that the entries should show in the Control Panel for Remove now.

fixlist.txt

Thanks

 

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AdvancedSetup

AdvancedSetup

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You're quite welcome

 

Excellent, glad to hear all is well again. I'll go ahead and close your topic now and wish you well.

Please follow the directions below to remove the logs and tools we've used. If any are still left after that you can manually uninstall or delete them.

Take care and stay safe out there. Try to follow as much of the advise below as you can as well.

 

Let's go ahead and do some clean-up work and remove the tools and logs we've run.

Please download KpRm by kernel-panik and save it to your desktop.

  • right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, ensure all boxes under Actions are checked.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log will open in Notepad titled kprm-(date).txt. You can close it.

 

We're glad that we were able to assist you.

 

The following information will help you to keep your computer and data safer as well as improve your overall privacy

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/780233/best-password-manager/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download     https://patchmypc.com/about-us
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Cybersecurity basics & protection
Everything you need to know about cybercrime
https://www.malwarebytes.com/cybersecurity

 

Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal

 

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