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Do I have the latest version and data base for the free malewarebytes?

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Are you trying to update on a limited or a non-administrator account?

That could be your problem.

Also, have you had any recent malware or virus infections?

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Ohh, okay. Have you actually updated thru the limited account before? Just to make sure that I am understanding you correctly.

I've run into it not updating before, with no error codes or anything, because of that, on a Vista that I keep tabs on. I had to "run as administrator" and then it updated just fine.

Are you on Windows 2000, XP or Vista? or 7?

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Seems like you are most likely in the clear then as far as infections go :) yay!

I'll wait for your reply to my last post for this one, and see if I can help you.

edit: Sorry to hijack the thread prairie dog, just trying to help. I hope you don't mind.

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Okay, so when you open up Malwarebytes, before you do so, right-click on the program and choose "run as administrator". A box should pop up prompting you to type in the password. Then after you type in the password, you should be able to update normally :) This is what I did at least, and it worked.

Are you the only user of this computer or?

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well I went ahead and uninstalled the malwarebytes program and then reinstalled. So now I have data base version 3196

Going forward I will try the method of updating running as admin

I have 2 accounts on the computer

admin account

limited user account

almost always on as limited user account for safety reasons

thanks for your help

I do have some concerns about how I downloaded the current malwarebytes program, which I put in another post. If any of you can review that and comment, I'd appreciate it

thanks again

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Okay, glad that that has seemed to work out for you :) Sure, I'll go take a look at the post and see if I might be able to help.

As for the limited account and updating, as far as I know, sometimes it will work, and sometimes not (this includes other programs too, not just MBAM). For example, I wasn't able to update Firefox on a limited account for some reason... weird.

and you are quite welcome! Glad I could be of some help :)

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You're very welcome! Sounds like you've got it all figured out now. I had a feeling it had to be run as admin when on a limited account. But at least you can run as admin (and therefore update Mbam) while on the limited account (at least on Vista). :)

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Now when I'm logged on under the limited user account, which is nearly 100% of the time, I now know I need to run malwarebytes updates as administrator.

But to run a quick or full scan ( using the free version of malwarebytes) do I need to do that as admin, or is it "set" to accept running a scan even without admin rights?

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