Horizon10 Posted March 28 ID:1626478 Share Posted March 28 Hello today i got 2 rtp detections from same ip can someone explain whats happening should i worry about it or not ? Link to post Share on other sites More sharing options...
Horizon10 Posted March 28 Author ID:1626480 Share Posted March 28 sorry for bad english :D , ill add some more info i checked detection on viruse total and its not flagged by anything and file in question as malwarebytes shows in detection is medal app Link to post Share on other sites More sharing options...
MKDB Posted March 28 ID:1626506 Share Posted March 28 Hello @Horizon10 and My name is MKDB and I will assist you. Let's keep these principles as we proceed. Make sure to read the entire post below first. Please follow the steps in the given order and post back the log files. Please attach all log files into your post. Before we start, please make sure that you have an external backup, not connected to this system, of all private data. Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you. As English is not my native language, please do not use slang or idioms. It may be hard for me to understand. If you do not respond within 4 days, your topic will be closed. Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure. Please download the Malwarebytes Support Tool (MBST). Run MBST and accept license agreement. In the left navigation pane of MBST, click Advanced. In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine. A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply. Link to post Share on other sites More sharing options...
Horizon10 Posted March 28 Author ID:1626509 Share Posted March 28 7 minutes ago, MKDB said: Hello @Horizon10 and My name is MKDB and I will assist you. Let's keep these principles as we proceed. Make sure to read the entire post below first. Please follow the steps in the given order and post back the log files. Please attach all log files into your post. Before we start, please make sure that you have an external backup, not connected to this system, of all private data. Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you. As English is not my native language, please do not use slang or idioms. It may be hard for me to understand. If you do not respond within 4 days, your topic will be closed. Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure. Please download the Malwarebytes Support Tool (MBST). Run MBST and accept license agreement. In the left navigation pane of MBST, click Advanced. In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine. A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply. Hello MKDB thank you for helping me out <3 , english is not my first lenguage so ill try my best , i tryed my best to follow guide u did for me and heres logs and i will add info original detection as malwarebytes said is outbound detection that came from app called medal tv wich is program to clip ur gameplaye , but sadily i think i did mistake and coz i already deleted that app couple hours ago (wich i belive was not right thing to do ) right now i just want to make sure my pc is safe and again thanks for helping me out mbst-grab-results.zip 1 Link to post Share on other sites More sharing options...
MKDB Posted March 28 ID:1626510 Share Posted March 28 @Horizon10 Please give me some time to review your logfiles. Thank you! Link to post Share on other sites More sharing options...
Horizon10 Posted March 28 Author ID:1626511 Share Posted March 28 sure take ur time but i have 1 question is it safe to upload this log in such public platform like this forum, thanks you. Link to post Share on other sites More sharing options...
MKDB Posted March 28 ID:1626513 Share Posted March 28 @Horizon10 Just now, Horizon10 said: sure take ur time but i have 1 question is it safe to upload this log in such public platform like this forum, thanks you. Only Experts and Staff (= very very limited persons) have access to your attachments, no other person. Your logfiles are only used to clean the system. 🙂 First of all, good news: There is no malware on your system. If you like, we can remove some orphans and check windows system files (Step 1). Moreover, we can check your programs if they are up to date by using SecurityCheck (Step 2). 1️⃣ We will use Farbar Recovery Scan Tool (FRST) to run a fix. FRST was downloaded together with MBST and should be located in your download folder: C:\Users\Adminn\Downloads\FRSTEnglish.exe The fix may take some time, please be very patient and do not interfere. Please download the attached fixlist.txt file and save it to your download folder, which is C:\users\Adminn\Downloads\ in your case. You will find the file FRSTEnglish.exe (FRST) as well in this folder. Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work. Close all open programs and save your work. Run FRST. Press the Fix button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about. Please note: This Fix will remove all temporary files, empty recycle bin and will remove cookies and may result in some websites indicating they do not recognize your computer. It may be necessary to receive and apply a verification code. Please note: This step resets your Firewall settings and you may be asked later to grant permission for legitimate programs to pass through the Firewall. If you recognize the program, agree to the request. If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart. FRST will create one log now (Fixlog.txt) in the same directory the tool is run. Please attach this logfile to your next reply. 2️⃣ Follow these instructions and attach the requested logfile called SecurityCheck.txt: Link to post Share on other sites More sharing options...
Horizon10 Posted March 28 Author ID:1626519 Share Posted March 28 i wont let me replay with text says my wording is spam Link to post Share on other sites More sharing options...
MKDB Posted March 28 ID:1626566 Share Posted March 28 (edited) 1 hour ago, Horizon10 said: i wont let me replay with text says my wording is spam @AdvancedSetup @Porthos @Horizon10 Please stand by... the admins will fix this. Did you try to attach the logfiles? Do NOT copy & paste. Edited March 28 by MKDB Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 28 Root Admin ID:1626574 Share Posted March 28 The blocking should be removed now @Horizon10 2 Link to post Share on other sites More sharing options...
MKDB Posted March 28 ID:1626587 Share Posted March 28 @Horizon10 Please follow those instructions from my last post and use the attached fixlist. Thank you! fixlist.txt Link to post Share on other sites More sharing options...
Horizon10 Posted March 29 Author ID:1626652 Share Posted March 29 9 hours ago, MKDB said: @Horizon10 Please follow those instructions from my last post and use the attached fixlist. Thank you! fixlist.txt 892 B · 1 download Fixlog.txt SecurityCheck.txt Link to post Share on other sites More sharing options...
Horizon10 Posted March 29 Author ID:1626653 Share Posted March 29 Fix program FRST took like 2-3 minutes to run and asked for restart (i aggred) is that normal that it took such short time to run ? thanks for help . Link to post Share on other sites More sharing options...
MKDB Posted March 29 ID:1626666 Share Posted March 29 (edited) @Horizon10 Well done! 2 hours ago, Horizon10 said: Fix program FRST took like 2-3 minutes to run and asked for restart (i aggred) is that normal that it took such short time to run ? I've removed the "EmptyTemp:" command from your FRST script (as you've asked me to do so). This command would empty all temp files (including browsers) and can take some minutes as well. We often use this command as malware often puts it's files there. As there is no malware on your system, the fix was a quick one. You should update some programs (if your still need them) or uninstall them (if you don't need them anymore): Discord v.1.0.9026 Warning! Download Update Thank you for your cooperation. You can use KpRm to remove FRST and other tools. Please download KpRm by kernel-panik and save it to your desktop. Right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, select Delete Tools under Actions. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log may open in Notepad titled kprm-(date).txt. I do not need it. Just close Notepad if it shows up. A few final recommendations can be found here: Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. Edited March 29 by MKDB Link to post Share on other sites More sharing options...
Horizon10 Posted March 29 Author ID:1626668 Share Posted March 29 7 minutes ago, MKDB said: @Horizon10 Well done! I've removed the "EmptyTemp:" command from your FRST script (as you've asked me to do so). This command would empty all temp files (including browsers) and can take some minutes as well. We often use this command as malware often puts it's files there. As there is no malware on your system, the fix was a quick one. You should update some programs (if your still need them) or uninstall them (if you don't need them anymore): Discord v.1.0.9026 Warning! Download Update Thank you for your cooperation. You can use KpRm to remove FRST and other tools. Please download KpRm by kernel-panik and save it to your desktop. Right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, select Delete Tools under Actions. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log may open in Notepad titled kprm-(date).txt. I do not need it. Just close Notepad if it shows up. A few final recommendations can be found here: Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. thanks for help i did kprm clean up as guided me and deleted som logs manualy and emptyed bin so by now all work is finished and my system is clean right ? Link to post Share on other sites More sharing options...
Solution MKDB Posted March 29 Solution ID:1626670 Share Posted March 29 @Horizon10 Your system is clean. 😃 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection. Thank you. As this topic seems to be solved, I do not follow it any longer. Take care! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 31 Root Admin ID:1626968 Share Posted March 31 We're glad that we were able to assist you. The following information will help you to keep your computer and data safer as well as improve your overall privacy Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site. https://www.howtogeek.com/780233/best-password-manager/ Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/ Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download https://patchmypc.com/about-us Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security Malwarebytes Browser Guard Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ uBlock Origin Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin Imagine a world without malware. We do https://www.malwarebytes.com/why-upgrading-matters-ceo Cybersecurity basics & protection Everything you need to know about cybercrime https://www.malwarebytes.com/cybersecurity Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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