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So my cousin tried to download some sort of free hacks on my computer

oxy324
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oxy324

oxy324

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He ran a .bat file on my computer and I tried running Malwarebytes, ADWcleaner, and FRST scanner but Im still getting alerts that certain accounts are being compromised and its like some sort of spyware/remote access if possible I need some help removing because its not being detected and I already deleted the file of the virus but its deep in my system

malwarebytes.txt Addition.txt FRST.txt AdwCleaner[S00].txt

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JSntgRvr

JSntgRvr

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Welcome smile.png
 
I'll be helping you with your computer.
 
Please read this post completely before beginning. If there's anything that you do not understand, please don't hesitate to ask before proceeding.
 
Please take note of the guidelines for this fix:

  • Please note that I am a volunteer. I do have a family, a career, and other endeavors that may prevent immediate responses that meet your schedule. Do note that the differences in time zones could present a problem as well. Your patience and understanding will be greatly appreciated.
  • First of all, the procedures we are about to perform are specific to your problem and should only be used on this specific computer.
  • Do not make any changes to your computer that include installing/uninstalling programs, deleting files, modifying the registry, nor running scanners or tools of any kind unless specifically requested by me.
  • Please read ALL instructions carefully and perform the steps fully and in the order they are written.
  • If things appear to be better, let me know. Just because the symptoms no longer exist as before, does not mean that you are clean.
  • Continue to read and follow my instructions until I tell you that your machine is clean.
  • If you have any questions at all, please do not hesitate to ask before performing the task that I ask of you, and please wait for my reply before you proceed.
  • Scanning with programs and reading the logs do take a fair amount of time. Again, your patience will be necessary. smile.png

Let's begin... smile.png

  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved. (C:\Users\René\Downloads)
  • Start FRST (FRST64) with Administrator privileges (FRSTEnglish.exe)
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

Dr.Web CureIt!

Please download the Dr.Web CureIt! anti-virus utility
https://free.drweb.com/

 

You will need to send them an email to obtain a link to download the scanner, please do so

  • The downloaded file will normally have a unique name such as:  q7a9tr4p.exe
  • Close all open applications and locate the downloaded file and double-click to run it
  • The program will take a moment to launch and bring up the License and Update screen
  • Place a check mark to agree to the terms and then click on the Continue button
  • Click the underlined link Select objects for scanning
  • On the top left click the Scanning objects that should automatically check all objects
  • Click the small wrench and make sure there is a check on Automatically apply actions to threats
  • Then click the large button on bottom right Start scanning
  • Once the scan has completed there will be a link named Open report click that and a log named cureit.log should open in Notepad
  • The log is saved in the folder named Doctor Web in the top of your user profile folders
  • Please attach that log on your next reply
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JSntgRvr

JSntgRvr

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C:\ProgramData\Lenovo\Vantage\Addins\GenericMessagingAddin\1.0.0.99\SLSLib.dll - is adware program Adware.SweetLabs.8
C:\ProgramData\Lenovo\Vantage\Addins\GenericMessagingAddin\1.0.0.99\SLSLib.dll - infected - 5ms, 30576 bytes


Total 1 file are infected
Total 1 file are neutralized
 

How is the computer doing?

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JSntgRvr

JSntgRvr

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Lenovo Vantage can be downloaded from Micrsoft Store:

Lenovo Vantage | Lenovo US

SecurityCheck by glax24

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If Microsoft SmartScreen blocks the download, click through to save the file
  • This tool is safe. Smartscreen is overly sensitive.
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file. Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

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image.png.feb5e803ad803e7a21c887b1712cd19d.png

 

Thank you.

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JSntgRvr

JSntgRvr

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Malwarebytes version 4.6.10.316 v.4.6.10.316 Warning! Download Update

WinRAR 6.21 (64-bit) v.6.21.0 Warning! Download Update

Discord v.1.0.9024 Warning! Download Update

Windscribe v.2.6.14 Warning! Download Update

Java 8 Update 381 v.8.0.3810.9 Warning! Download Update
Uninstall old version and install new one (jre-8u401-windows-i586.exe).

Spotify v.1.2.17.834.g26ee1129 Warning! Download Update

Microsoft Edge v.122.0.2365.92 Warning! Download Update

Bonjour v.3.1.0.1 Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering.
Razer Cortex v.10.12.6.0 Warning! Suspected demo version of anti-spyware, driver updater or optimizer. If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware. Possible you became a victim of fraud or social engineering. Computer experts no longer recommend this program.

Is there any other issues with the computer?

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JSntgRvr

JSntgRvr

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Glad to know.

Congratulations.

Use this application to remove tools used and their quarantined items:
 
Please download KpRm by Kernel-panik and save to your Desktop.

  • Click on KpRm.exe to run the tool.

Vista/Windows 7/8/10 users right-click and select Run As Administrator.

  • Put a check mark next to these items:

- Delete tools

- Create Restore Point

- Delete now

  • Click the "Run" button.

automatic.png

  • When the tool has finished, it will create and open a log report and delete itself.

A few final recommendations:
 
The following information will help you to keep your computer and data safer as well as improve your overall privacy

Malwarebytes Browser Guard

uBlock Origin

Cybersecurity basics & protection
 
Everything you need to know about cybercrime
https://www.malwarebytes.com/cybersecurity
 
Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/
 
Please review the following to help you better protect your computer and privacy
 
Tips to help protect from infection
 
Hopefully, we've been able to assist you with correcting your system issues.
 
Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal.

 

 

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AdvancedSetup

AdvancedSetup

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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