Am I done cleaning?

[simrick405]

Hello. I have a Dell Dimension 4700 Win XP Home SP3 P4 512MB RAM, had some infections, I did MBAM and SAS, then ran a full Norton scan and several online scans with F-Secure and OneCare - the computer comes up clean. (GMER did not detect any rootkicks.) But I installed Comodo Firewall (after much difficulty - and had to use a slightly older version to get it to install) and it will not update, so I would just like to have someone look at the HJT log and let me know if anything is still lurking around? Thanks so much!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:40:49 AM, on 11/17/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16915)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\COMODO\Firewall\cfp.exe

C:\PROGRA~1\AWS\WEATHE~1\Weather.exe

C:\PROGRA~1\SPYWAR~1\swdoctor.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\Program Files\Windows Desktop Search\WindowsSearch.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\WINDOWS\system32\svchost.exe

C:\Program Files\COMODO\Firewall\cmdagent.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Spyware Doctor\sdhelp.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\WINDOWS\system32\SearchIndexer.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\SearchProtocolHost.exe

C:\WINDOWS\system32\SearchFilterHost.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wikipedia.org/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll

O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h

O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1

O4 - HKCU\..\Run: [spyware Doctor] C:\PROGRA~1\SPYWAR~1\swdoctor.exe /Q

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

O4 - HKUS\S-1-5-18\..\Run: [spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q (User 'Default user')

O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe

O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe

O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {22492231-AEF0-49FC-9180-CE8969AB1273} (F-Secure Online Scanner Launcher) - http://download.sp.f-secure.com/ols/f-secu.../fslauncher.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1138387111156

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1258339034312

O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/...tiveXPlugin.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe

--

End of file - 7028 bytes

[screen317]

Hi and welcome to Malwarebytes.

My apologies for the delay. Do you still need help?

-screen317

[simrick405]

Hi and welcome to Malwarebytes.

My apologies for the delay. Do you still need help?

-screen317

Hello. Yes, I sure would appreciate it if you would have a look at the log - I think everything is clean, but had problems with Comodo, so I ended up taking it completely off, and just put MBAM, SAS and MS Security Essentials. If you think there are still some bad guys lurking, I'd like to know so I can get rid of them! Thanks.

[screen317]

Hi,

Sure thing.

Let's run a few scans to double-check.

Update MBAM, run a Quick Scan, then post its log.

Next, please use the Internet Explorer browser and click here to use the F-Secure Online Scanner.

• Click Start Scanning.
  
• You should get a notification bar (on top) to install the ActiveX control.
  
• Click on it and select to install the ActiveX.
  
• Once the ActiveX is installed, you should accept the License terms by clicking OK below to start the scan.
  
• In case you are having problems with installing the ActiveX/starting the scan, please read here.
  
• Click the Full System Scan button.
  
• It will start to download scanner components and databases. This can take a while.
  
• The main scan will start.
  
• Once the scan has finished scanning, click the Automatic cleaning (recommended) button
  
• It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
  
• The cleaning can take a while, so please be patient.
  
• Then click the Show report button and Copy/Paste what is present under results in your next reply.
  

Next, download my Security Check from here or here.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  

Let me know how things are running now and what issues remain.

-screen317

[simrick405]

Hi,

Sure thing.

Let's run a few scans to double-check.

Update MBAM, run a Quick Scan, then post its log.

Next, please use the Internet Explorer browser and click here to use the F-Secure Online Scanner.

• Click Start Scanning.
  
• You should get a notification bar (on top) to install the ActiveX control.
  
• Click on it and select to install the ActiveX.
  
• Once the ActiveX is installed, you should accept the License terms by clicking OK below to start the scan.
  
• In case you are having problems with installing the ActiveX/starting the scan, please read here.
  
• Click the Full System Scan button.
  
• It will start to download scanner components and databases. This can take a while.
  
• The main scan will start.
  
• Once the scan has finished scanning, click the Automatic cleaning (recommended) button
  
• It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
  
• The cleaning can take a while, so please be patient.
  
• Then click the Show report button and Copy/Paste what is present under results in your next reply.
  

Next, download my Security Check from here or here.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  

Let me know how things are running now and what issues remain.

-screen317

Thank you. It will be a couple of days before I can get this for you - the computer is not at my home at present. I will be back as soon as possible with the posts.

[screen317]

Okay thanks for letting me know.

[simrick405]

Okay, MBAM updated, ran a quickscan and here is the log:

Malwarebytes' Anti-Malware 1.42

Database version: 3393

Windows 5.1.2600 Service Pack 3

Internet Explorer 7.0.5730.13

12/19/2009 11:57:48 AM

mbam-log-2009-12-19 (11-57-48).txt

Scan type: Quick Scan

Objects scanned: 120199

Time elapsed: 11 minute(s), 9 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

off to the next one!

[simrick405]

NOw for the security check:

Results of screen317's Security Check version 0.99.1

Windows XP Service Pack 3

``````````````````````````````

Antivirus/Firewall Check:

Windows Firewall Enabled!

``````````````````````````````

Anti-malware/Other Utilities Check:

SUPERAntiSpyware Free Edition

HijackThis 2.0.2

CCleaner (remove only)

Java 6 Update 17

Adobe Flash Player 10

Adobe Reader 7.0.5

Out of date Adobe Reader installed!

``````````````````````````````

Process Check:

objlist.exe by Laurent

Windows Defender MSMpEng.exe

``````````````````````````````

DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

Now I will go run the F-secure online scan. This is at the local private school, in one of the classrooms, so I didn't think a real robust firewall (like Comodo) was necessary.....I will set it to run and come back later, as I know this will take some time.....<grin>

[simrick405]

p.s. updating Adobe Reader now..........LOL

[simrick405]

Okay thanks for letting me know.

Okay, here is the F-Secure online scan report:

Scanning Report

Saturday, December 19, 2009 12:50:30 - 18:12:12

Computer name: DELL11HNK61

Scanning type: Scan system for malware, spyware and rootkits

Target: C:\

--------------------------------------------------------------------------------

8 malware found

TrackingCookie.Questionmarket (spyware)

System (Disinfected)

TrackingCookie.Advertising (spyware)

System (Disinfected)

TrackingCookie.Atdmt (spyware)

System (Disinfected)

TrackingCookie.Doubleclick (spyware)

System (Disinfected)

TrackingCookie.Revsci (spyware)

System (Disinfected)

TrackingCookie.Adbrite (spyware)

System (Disinfected)

TrackingCookie.Mediaplex (spyware)

System (Disinfected)

TrackingCookie.Yieldmanager (spyware)

System (Disinfected)

--------------------------------------------------------------------------------

Statistics

Scanned:

Files: 23574

System: 2680

Not scanned: 6

Actions:

Disinfected: 8

Renamed: 0

Deleted: 0

Not cleaned: 0

Submitted: 0

Files not scanned:

C:\PAGEFILE.SYS

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

C:\WINDOWS\SYSTEM32\CONFIG\SAM

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY

--------------------------------------------------------------------------------

Options

Scanning engines:

Scanning options:

Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML XXX ANI AVB BAT CMD JOB LSP MAP MHT MIF PHP POT SWF WMF NWS TAR

Use advanced heuristics

[screen317]

Hi,

It is really dangerous to go online without an antivirus. Without one, you are extremely likely to get infected and the consequences could be even worse next time. All of the following are excellent free antiviruses. Be sure to only install one.

avast!

AntiVir

AVG

Delete SecurityCheck.

Restart your computer and let me know what issues remain.

-screen317

[simrick405]

Hi,

It is really dangerous to go online without an antivirus. Without one, you are extremely likely to get infected and the consequences could be even worse next time. All of the following are excellent free antiviruses. Be sure to only install one.

avast!

AntiVir

AVG

Delete SecurityCheck.

Restart your computer and let me know what issues remain.

-screen317

Yes, I did put MS Security Essentials on the machine. Only a software firewall I didn't put on there, because it's behind the school's firewall.

Everything seems fine. Thank you for your help!

Merry Christmas to you and yours.

[screen317]

Glad to hear it. Merry Christmas to you too!

Now that your computer seems to be in proper working order, please take the following steps to help prevent reinfection:

1) Download and install Javacool's SpywareBlaster, which will prevent malware from being installed on your computer. A tutorial on it can be found here.

2) Download and install IE-Spyad, which will place over 5000 'bad' sites on your Internet Explorer Restricted List. A tutorial on it can be found here.

3) Go to Windows Update frequently to get all of the latest updates (security or otherwise) for Windows.

4) Make sure your programs are up to date! Older versions may contain security risks. To find out what programs need to be updated, please run Secunia's Software Inspector.

5) WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

• Green to go
  
• Yellow for caution
  
• Red to stop
  

WOT has an addon available for both Firefox and IE.

6) Be sure to update your Antivirus and Antispyware programs often!

Finally, please also take the time to read Tony Klein's excellent article on: So How Did I Get Infected in the First Place?

Safe surfing,

-screen317

[simrick405]

Glad to hear it. Merry Christmas to you too!

Now that your computer seems to be in proper working order, please take the following steps to help prevent reinfection:

1) Download and install Javacool's SpywareBlaster, which will prevent malware from being installed on your computer. A tutorial on it can be found here.

2) Download and install IE-Spyad, which will place over 5000 'bad' sites on your Internet Explorer Restricted List. A tutorial on it can be found here.

3) Go to Windows Update frequently to get all of the latest updates (security or otherwise) for Windows.

4) Make sure your programs are up to date! Older versions may contain security risks. To find out what programs need to be updated, please run Secunia's Software Inspector.

5) WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

• Green to go
  
• Yellow for caution
  
• Red to stop
  

WOT has an addon available for both Firefox and IE.

6) Be sure to update your Antivirus and Antispyware programs often!

Finally, please also take the time to read Tony Klein's excellent article on: So How Did I Get Infected in the First Place?

Safe surfing,

-screen317

SUPER! Thanks very much for the info! I will have a read, definately!

[screen317]

Glad we could help.

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