silvertraveladvisor Posted March 5 ID:1621381 Share Posted March 5 (edited) Hello, our website is unfortunately being falsely flagged for 'phishing'. Please can you whitelist our sites: https://silvertraveladvisor.com/ https://silvertraveladvisor.co.uk/ Thank you. Edited March 5 by AdvancedSetup Disabled hyperlinks Link to post Share on other sites More sharing options...
Porthos Posted March 5 ID:1621387 Share Posted March 5 @silvertraveladvisor Do you have a screenshot or log from Malwarebytes showing the block? Link to post Share on other sites More sharing options...
silvertraveladvisor Posted March 5 Author ID:1621391 Share Posted March 5 We were emailed by a user saying that MB was blocking the site for him because of 'phishing', but I'll ask him for a screenshot. Link to post Share on other sites More sharing options...
Porthos Posted March 5 ID:1621392 Share Posted March 5 Also, your UK link does not resolve. Link to post Share on other sites More sharing options...
Staff TeMerc Posted March 5 Staff ID:1621409 Share Posted March 5 1 hour ago, silvertraveladvisor said: Hello, our website is unfortunately being falsely flagged for 'phishing'. Please can you whitelist our sites: https://silvertraveladvisor.com/ https://silvertraveladvisor.co.uk/ Thank you. Hello- We do not show either the domain nor the IP which the domain resides on in our database, was this perhaps a Browser Guard block only? Link to post Share on other sites More sharing options...
silvertraveladvisor Posted March 6 Author ID:1621524 Share Posted March 6 Hi, thanks for your reply. I've heard back from the user and he's sent a screenshot (attached here). It looks like MB is blocking our subdomain click.silvertraveladvisor.com, which is the subdomain used for our email newsletters. Link to post Share on other sites More sharing options...
silvertraveladvisor Posted March 12 Author ID:1622654 Share Posted March 12 Hello! Just wondering if there's an update on this false positive please? Link to post Share on other sites More sharing options...
Staff Solution BjelakovicL Posted March 12 Staff Solution ID:1622676 Share Posted March 12 Hi, Thanks for reporting this to us. The block will be removed. Link to post Share on other sites More sharing options...
silvertraveladvisor Posted March 12 Author ID:1622687 Share Posted March 12 Fantastic, thanks so much for your help :) Link to post Share on other sites More sharing options...
silvertraveladvisor Posted 7 hours ago Author ID:1673914 Share Posted 7 hours ago Hello, re-opening this topic as our subdomain seems to be getting blocked again. Would appreciate any help you can provide! We received these details from a user today who said that any links sent in our email newsletters (links which go through click.silvertraveladvisor.com) are blocked as suspicious: -Log Details- Protection Event Date: 12/4/2024 Protection Event Time: 1:41 PM Log File: 782d7362-b245-11ef-bc74-38d547e1fa2d.json -Software Information- Version: 5.2.2.154 Components Version: 1.0.5101 Update Package Version: 1.0.92596 License: Premium -System Information- OS: Windows 10 (Build 19045.5131) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE, Blocked, -1, -1, 0.0.0, 61D4A9D2CE2CFF4EBF96FEA0AA26E371, 0FAD2137BEE9B762DA2F3B173190C440001ED26688705E58722438516098ECC5 -Website Data- Category: Unspecified Domain: nlb-ext-cp20-com-80-443-596f7099d50874de.elb.ca-central-1.amazonaws.com IP Address: 15.156.37.76 Port: 80 Type: Outbound File: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE Link to post Share on other sites More sharing options...
Porthos Posted 6 hours ago ID:1673928 Share Posted 6 hours ago 56 minutes ago, silvertraveladvisor said: Would appreciate any help you can provide! Please start a new topic. Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now