Bertil Posted March 2 ID:1620822 Share Posted March 2 Hello, My computer is most likely infected by brob.co.in however Malware Bytes does not detect anything. I also tried Hitman Pro with same negative results. Anyone have any idea how to get rid of this? Link to post Share on other sites More sharing options...
Bertil Posted March 2 Author ID:1620823 Share Posted March 2 (I can't seem to edit my post) so I add here, this is the log of the custom scan of c:\ that I just performed. Malwarebytes Scan Report 2024-03-02 101740.txt Link to post Share on other sites More sharing options...
MKDB Posted March 2 ID:1620824 Share Posted March 2 Hello @Bertil and My name is MKDB and I will assist you. Let's keep these principles as we proceed. Make sure to read the entire post below first. Please follow the steps in the given order and post back the log files. Please attach all log files into your post. Before we start, please make sure that you have an external backup, not connected to this system, of all private data. Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you. As English is not my native language, please do not use slang or idioms. It may be hard for me to understand. If you do not respond within 4 days, your topic will be closed. Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure. Please download the Malwarebytes Support Tool (MBST). Run MBST and accept license agreement. In the left navigation pane of MBST, click Advanced. In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine. A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply. Link to post Share on other sites More sharing options...
Bertil Posted March 2 Author ID:1620830 Share Posted March 2 Hi, Here's the results of the MBST. mbst-grab-results.zip 1 Link to post Share on other sites More sharing options...
Bertil Posted March 2 Author ID:1620831 Share Posted March 2 This is an example of the virus pop-ups. 1 Link to post Share on other sites More sharing options...
MKDB Posted March 2 ID:1620832 Share Posted March 2 @Bertil Thank you! Please give me some time to review what you have posted. Link to post Share on other sites More sharing options...
MKDB Posted March 2 ID:1620833 Share Posted March 2 @Bertil We will use Farbar Recovery Scan Tool (FRST) to run a fix. FRST was downloaded together with MBST and should be located in your download folder: C:\Users\baart\Downloads\FRSTEnglish.exe The fix may take some time, please be very patient and do not interfere. Please download the attached fixlist.txt file and save it to your download folder, which is C:\users\baart\Downloads\ in your case. You will find the file FRSTEnglish.exe (FRST) as well in this folder. Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work. Close all open programs and save your work. Run FRST. Press the Fix button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about. Please note: This Fix will remove all temporary files, empty recycle bin and will remove cookies and may result in some websites indicating they do not recognize your computer. It may be necessary to receive and apply a verification code. Please note: This step resets your Firewall settings and you may be asked later to grant permission for legitimate programs to pass through the Firewall. If you recognize the program, agree to the request. If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart. FRST will create one log now (Fixlog.txt) in the same directory the tool is run. Please attach this logfile to your next reply. fixlist.txt 1 Link to post Share on other sites More sharing options...
Bertil Posted March 2 Author ID:1620839 Share Posted March 2 Hello, Thank you very much for a quick response. Here's the file. Fixlog.txt Link to post Share on other sites More sharing options...
Solution MKDB Posted March 2 Solution ID:1620841 Share Posted March 2 (edited) @Bertil The reason for those messages were enabled notifications in your browsers: Are you sure you want this enabled or allowed? Push Notifications on your browser appear to be enabled. https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/ Turn notifications on or off - Google Chrome - https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&hl=en Web Push notifications in Firefox - https://support.mozilla.org/en-US/kb/push-notifications-firefox How is your system running now? I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications. Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe If Microsoft SmartScreen blocks the download, click through to save the file This tool is safe. Smartscreen is overly sensitive. If SmartScreen blocks the file from running click on More info and Run anyway Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt Edited March 2 by MKDB 1 Link to post Share on other sites More sharing options...
Bertil Posted March 2 Author ID:1620843 Share Posted March 2 Hi, Thanks again for your swift response. Here's the result. SecurityCheck.txt 1 Link to post Share on other sites More sharing options...
MKDB Posted March 2 ID:1620847 Share Posted March 2 @Bertil Are there any open problems left? Link to post Share on other sites More sharing options...
Bertil Posted March 2 Author ID:1620849 Share Posted March 2 Hi! No, it seems to have gone away! Much obliged, this was a heaven sent solution!!! I was timing the popup in my head, and it usually seems to have appeared every 15-20 minutes and right now it's been 30+ minutes and the pop-up is not appearing. Thank you so very much, kind sir!!! My kind son has made sure I stopped using Edge and use Firefox with some security add-ons now as well! 1 Link to post Share on other sites More sharing options...
MKDB Posted March 2 ID:1620851 Share Posted March 2 (edited) @Bertil That's great! Thank you for your cooperation. You can use KpRm to remove FRST and other tools. Please download KpRm by kernel-panik and save it to your desktop. Right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, select Delete Tools under Actions. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log may open in Notepad titled kprm-(date).txt. I do not need it. Just close Notepad if it shows up. A few final recommendations can be found here: Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. Edited March 2 by MKDB Link to post Share on other sites More sharing options...
MKDB Posted March 2 ID:1620854 Share Posted March 2 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection. Thank you. As this topic seems to be solved, I do not follow it any longer. Take care! Link to post Share on other sites More sharing options...
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