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Unable to update or connect to any antivirus websites

OlorinsSpell
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OlorinsSpell

OlorinsSpell

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I was able to only using the alternative link 

I don’t know if I messed up because I ran it earlier and it detected 3 files and I deleted them then 

I checked the log files 

the only different thing is these lines

 

——-

***** [ Folders ] *****

Deleted       C:\ProgramData\SAFERWEBBACKUP
 

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AdvancedSetup

AdvancedSetup

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The extreme slow could be due to the errors in your Search Index which also appears to be broken. We'll fix that soon. Give me some time to write a fix for you.

 

Application errors:
==================
Error: (03/02/2024 12:24:11 AM) (Source: ESENT) (EventID: 623) (User: )
Description: SearchIndexer (6744,D,23) Windows: The version store for this instance (0) has reached its maximum size of 128Mb. It is likely that a long-running transaction is preventing cleanup of the version store and causing it to build up in size. Updates will be rejected until the long-running transaction has been completely committed or rolled back.

Possible long-running transaction:

    SessionId: 0x00000212E41F10C0:0x116cc

    Session-context: 0x00000000

    Session-context ThreadId: 0x0000000000001740

    Cleanup: 1

    Session-trace:

45861@12:24:11 AM
57573@12:24:09 AM

 

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OlorinsSpell

OlorinsSpell

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1 minute ago, AdvancedSetup said:

The extreme slow could be due to the errors in your Search Index which also appears to be broken. We'll fix that soon. Give me some time to write a fix for you.

 

Application errors:
==================
Error: (03/02/2024 12:24:11 AM) (Source: ESENT) (EventID: 623) (User: )
Description: SearchIndexer (6744,D,23) Windows: The version store for this instance (0) has reached its maximum size of 128Mb. It is likely that a long-running transaction is preventing cleanup of the version store and causing it to build up in size. Updates will be rejected until the long-running transaction has been completely committed or rolled back.

Possible long-running transaction:

    SessionId: 0x00000212E41F10C0:0x116cc

    Session-context: 0x00000000

    Session-context ThreadId: 0x0000000000001740

    Cleanup: 1

    Session-trace:

45861@12:24:11 AM
57573@12:24:09 AM

 

Thank you so much ! Appreciate it 💙💙

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AdvancedSetup

AdvancedSetup

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Please DO NOT quote unless asked or needed. Simply post your replies. Cheers

 

[ 1 ]

Please go to Control Panel, Programs, Programs and Features, Uninstall a program

Then right-click and uninstall the following

  • Bonjour (this program is rarely needed for Windows and often causes networking issues)

 

 

[ 2 ]

Are you sure you want this enabled or allowed? Push Notifications on your browser appear to be enabled.

CHR Notifications: Default -> hxxps://emby.media; hxxps://www.anghami.com

https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/

Turn notifications on or off - Google Chrome

Web Push notifications in Firefox

 

[ 3 ]

I would recommend not using Driver Easy. Uninstalling it would be recommended. If you really need drivers or updates please use the OEM vendor support site for those updates.

 

[ 4 ]

Please rename the following file

D:\programs\FRST64.exe  to   D:\programs\FRSTEnglish.exe

 

[ 5 ]

Please temporarily disable the Avast real-time protection and run the following fix.

 

Please run the following fix

 

NOTE: Please read all of the information below before running this fix.

  • NOTICE: This script was written specifically for this user, for use on this particular machine.
  • Running this on another machine may cause damage to your operating system that cannot be undone.

Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply

Farbar program:   FRSTEnglish.exe

Save the attached file:  FIXLIST.TXT to this folder D:\programs\

NOTE. It's important that both files, FRSTEnglish.exe, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

 

 

Run the Farbar program with Admin rights and press the Fix button just once and wait.

The fix may possibly take up to 60 minutes to complete

If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply.

 

  1. NOTE:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity.
  2. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed.
                Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases.
  3. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Discord cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

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AdvancedSetup

AdvancedSetup

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Thank you for the log. The fix ran well and also found and fixed some other Windows issues.

Windows Resource Protection found corrupt files and successfully repaired them.

 

Please go ahead and run the following now

 

Dr.Web CureIt!

Please download the Dr.Web CureIt! anti-virus utility
https://free.drweb.com/

 

You will need to send them an email to obtain a link to download the scanner, please do so

  • The downloaded file will normally have a unique name such as:  q7a9tr4p.exe
  • Close all open applications and locate the downloaded file and double-click to run it
  • The program will take a moment to launch and bring up the License and Update screen
  • Place a check mark to agree to the terms and then click on the Continue button
  • Click the underlined link Select objects for scanning
  • On the top left click the Scanning objects that should automatically check all objects
  • Click the small wrench and make sure there is a check on Automatically apply actions to threats
  • Then click the large button on bottom right Start scanning
  • Once the scan has completed there will be a link named Open report click that and a log named cureit.log should open in Notepad
  • The log is saved in the folder named Doctor Web in the top of your user profile folders
  • Please attach that log on your next reply

 

 

 

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AdvancedSetup

AdvancedSetup

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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