FP for our business website - https://www.interra5d.com

[InTerra]

Hello, our business website has been operational more than three years with an SSL and all proper security.  We never had an issue with the site being blocked before.  Then on Tuesday of this week in a major customer meeting they informed us our site was blocked and they had not been able to access.  Our web team investigated and found no issues, we then escalated to our hosting team and they verified the same - no issues.

Today another customer running MalWareBytes is reporting the same problem.

Please either clarify the issue with 

https://www.interra5d.com

  or whitelist it in your system so our customers can access the site.

GoDaddy Malware Bytes Transcript.pdf

Edited March 1 by AdvancedSetup
Disabled hyperlinks

[TeMerc]

22 minutes ago, InTerra said:

Hello, our business website has been operational more than three years with an SSL and all proper security.  We never had an issue with the site being blocked before.  Then on Tuesday of this week in a major customer meeting they informed us our site was blocked and they had not been able to access.  Our web team investigated and found no issues, we then escalated to our hosting team and they verified the same - no issues.

Today another customer running MalWareBytes is reporting the same problem.

Please either clarify the issue with 

https://www.interra5d.com

  or whitelist it in your system so our customers can access the site.

GoDaddy Malware Bytes Transcript.pdf 158.34 kB · 1 download

Hello, thanks for bringing this to our attention. We've reviewed the data from the IP(was not on the domain)again and have determined it no longer warrants being blocked so we've disabled the block in our database. 

Removal should be reflected in the next database update going out in a few hours or so.