Browser Guard (Chrome) suddenly blocking NYTimes Cooking Recipes

[RichardS]

Hi -

This just started yesterday. I'm running Chrome on Windows.
As of yesterday navigating to any recipe on the NYTimes Cooking Site results in the attached screenshot:
""Just a small kitchen spill... We’re experiencing an error loading this page.".

I chatted with NYTimes HelpDesk and they suggested:

 

"yetcemali:

We had a user reach out and say that disabling a new browser extension called "Malwarebytes Browser Guard" got it working. I believe we've had two users come back after we suggested disabling it and re-enabling it after successfully logging in to NYT Cooking worked for them."

I disabled the extension and the problem went away. I re-enabled it and the problem reoccurred.

For the moment I will need to keep it disabled.

Any idea when you will have the issue fixed?

Thanks! Richard.

Edited February 29 by AdvancedSetup
Corrected font issue

[BjelakovicL]

Hi,

Thanks for reporting this to us. The block will be reviewed.

[BjelakovicL]

Can you please check for updates and let me know if you're still having this issue?

[RichardS]

Hi - I'm running 2.6.23 and I'm told that I'm up to date. Has this been fixed in
a later version that I do not yet have access to?

 

Thanks. Richard.

 

 

[Porthos]

37 minutes ago, RichardS said:

I'm running 2.6.23

That is the current version.

[RichardS]

OK. So I can confirm that the problem exists with this version.

[RichardS]

. . .and your screenshot showed you are running 2.6.4. But you're internal so of course you have a pre-GA version. :-) :-)

[Porthos]

2 minutes ago, RichardS said:

and your screenshot showed you are running 2.6.4.

That is just for showing users how to update. We use old screenshots all the time.

[RichardS]

OK. Thanks. For the time being I will keep it disabled so I can access the NYTimes site. I will check  periodically if the extension has been updated, and will check if
the issue has been fixed yet.

[Porthos]

7 minutes ago, RichardS said:

For the time being I will keep it disabled so I can access the NYTimes site.

Looks like allowing the following (click the 3 dots) fixed it in my test.

[RichardS]

Perfect. Works for me too! Thanks for your time today!