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Diablo Immortal executable being blocked even with exclusion set


GlennM2

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I'm not sure what's going on. I set a full exclusion for it but it's still being blocked. I checked it with VirusTotal but it found nothing. I also checked with MB and got nothing.

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 2/28/24
Protection Event Time: 11:16 AM
Log File: be189262-d654-11ee-8277-50ebf658a207.json

-Software Information-
Version: 4.6.9.314
Components Version: 1.0.2276
Update Package Version: 1.0.81543
License: Premium

-System Information-
OS: Windows 11 (Build 22631.3155)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, E:\Diablo Immortal\Engine\Binaries\Win64\DiabloImmortal.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data-
Category: RiskWare
Domain: g0.gsf.easbar.com
IP Address: 34.174.61.199
Port: 443
Type: Outbound
File: E:\Diablo Immortal\Engine\Binaries\Win64\DiabloImmortal.exe

 

 

 

(end)

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29 minutes ago, GlennM2 said:

I'm not sure what's going on. I set a full exclusion for it but it's still being blocked

While we wait for staff to review, I want to pass some info on to you, Staff will check the IP and if not bad anymore they will delist it.

It must be due to some server(s) the games are trying to connect to. Steam and many others use p2p connections to play online. As long as the games aren't at risk for connecting to malicious content (which they shouldn't be), you should be able to simply exclude the games' executables from Web Protection using the method described under the Allow an application to connect to the Internet section of this support article.

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1 hour ago, GlennM2 said:

I'm not sure what's going on. I set a full exclusion for it but it's still being blocked. I checked it with VirusTotal but it found nothing. I also checked with MB and got nothing.

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 2/28/24
Protection Event Time: 11:16 AM
Log File: be189262-d654-11ee-8277-50ebf658a207.json

-Software Information-
Version: 4.6.9.314
Components Version: 1.0.2276
Update Package Version: 1.0.81543
License: Premium

-System Information-
OS: Windows 11 (Build 22631.3155)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, E:\Diablo Immortal\Engine\Binaries\Win64\DiabloImmortal.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data-
Category: RiskWare
Domain: g0.gsf.easbar.com
IP Address: 34.174.61.199
Port: 443
Type: Outbound
File: E:\Diablo Immortal\Engine\Binaries\Win64\DiabloImmortal.exe

 

 

 

(end)

Hello- Valid IP block, fresh url scans detected: VirusTotal - IP address - 34.174.61.199

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1 minute ago, Porthos said:

Malwarebytes is already doing that by blocking it. Using play mode keeps the notifications from interrupting the game.

Unfortunately, hiding the notification doesn't have any impact. The problem is that blocking that URL blocks the app from checking for updates, and that prevents it from loading the game...So it just sits there doing nothing.
image.thumb.png.c820fef2ce5f8197450d032f142ff55e.png

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51 minutes ago, shadowwar said:

We are unblocking it shortly. IF you add the ip to exclusions it will be fine for now till the database is published. 

Well, if it's safer, I don't mind waiting until y'all are done. It's not like I'll die without Diablo. ;) Too busy testing hardware anyways to play much.

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