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Possible infection and network firewall or remote access issues


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Hi there,

I'm not sure what is going on or if I'm just being paranoid but my computer keeps having some issues and after my attempts of online searching and tinkering I don't know if I have even helped secure my computer or not. I am worried that there is an issue on my computer but also if there is remote user or access that is happening since here is weird firewall rules and system files.

Please help me figure this out. 

Thank you!

Attached are the requested initial logs for a new post as instructed. 

Addition.txt FRST.txt Malwarebytes Scan Report 2024-02-28 040548.txt

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Welcome smile.png
 
I'll be helping you with your computer.
 
Please read this post completely before beginning. If there's anything that you do not understand, please don't hesitate to ask before proceeding.
 
Please take note of the guidelines for this fix:

  • Please note that I am a volunteer. I do have a family, a career, and other endeavors that may prevent immediate responses that meet your schedule. Do note that the differences in time zones could present a problem as well. Your patience and understanding will be greatly appreciated.
  • First of all, the procedures we are about to perform are specific to your problem and should only be used on this specific computer.
  • Do not make any changes to your computer that include installing/uninstalling programs, deleting files, modifying the registry, nor running scanners or tools of any kind unless specifically requested by me.
  • Please read ALL instructions carefully and perform the steps fully and in the order they are written.
  • If things appear to be better, let me know. Just because the symptoms no longer exist as before, does not mean that you are clean.
  • Continue to read and follow my instructions until I tell you that your machine is clean.
  • If you have any questions at all, please do not hesitate to ask before performing the task that I ask of you, and please wait for my reply before you proceed.
  • Scanning with programs and reading the logs do take a fair amount of time. Again, your patience will be necessary. smile.png

Let's begin... 

This Fix will empty the following folders:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Discord cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

  • Download the enclosed file  Fixlist.txt
  • Save it in the same location FRST64.exe is saved
  • Start FRST (FRST64) with Administrator privileges 
  • This time around Press the Fix button and wait
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

Lets give a try to Malwarebytes Antimalware and Adwcleaner to scan your computer

https://forums.malwarebytes.com/topic/304827-scan-with-malwarebytes/\

https://forums.malwarebytes.com/topic/304822-scan-with-adwcleaner/

Attach their reports.

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It seems fine. Thank you for the help but I do have a question about my network firewall situation as when I was reading about all of these potential issues and evaluating my network firewall there are all of these rules and for inbound and outbound traffic and various open ports and I'm not sure what to make of all of it. Was this apart of what you were evaluating from these different logs and scans or is there some way to evaluate this as it appears to have things that I haven't done myself to my network. 

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The answer to your question is quite extensive. We only review default values and clear the Defender's history. Firewall provided by third party software it can only be answered by the organization originating the software. Here is some information that can be useful when establishing these types of rules:

https://www.enterprisenetworkingplanet.com/security/firewall-rules/

https://builtin.com/cybersecurity/firewall

https://www.parallels.com/blogs/ras/types-of-firewalls/

https://www.31west.net/blog/what-are-the-basic-types-of-firewall-rules/

https://www.fortinet.com/resources/cyberglossary/firewall

Lets clean-up.

Use this application to remove tools used and their quarantined items:
 
Please download KpRm by Kernel-panik and save to your Desktop.

  • Click on KpRm.exe to run the tool.

Vista/Windows 7/8/10 users right-click and select Run As Administrator.

  • Put a check mark next to these items:

- Delete tools

- Create Restore Point

- Delete now

  • Click the "Run" button.

automatic.png

  • When the tool has finished, it will create and open a log report and delete itself.

A few final recommendations:
 
The following information will help you to keep your computer and data safer as well as improve your overall privacy

Malwarebytes Browser Guard

uBlock Origin

Cybersecurity basics & protection
 
Everything you need to know about cybercrime
https://www.malwarebytes.com/cybersecurity
 
Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/
 
Please review the following to help you better protect your computer and privacy
 
Tips to help protect from infection
 
Hopefully, we've been able to assist you with correcting your system issues.
 
Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal.

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