devops2024 Posted February 26 ID:1619871 Share Posted February 26 Hi, Metricools is a Social Media SAAS tool (www.metricool.com) We use a shortener for some of our URLs. Some customers are complaining because their URLs are blocked by Malwarebytes For example: https://mtr.bio/cotton-art-studio See the attached screenshots. Could you remove metricool domain an the above shortener from the blacklist? Regards Marcos Link to post Share on other sites More sharing options...
Staff TeMerc Posted February 26 Staff ID:1619923 Share Posted February 26 3 hours ago, devops2024 said: Hi, Metricools is a Social Media SAAS tool (www.metricool.com) We use a shortener for some of our URLs. Some customers are complaining because their URLs are blocked by Malwarebytes For example: https://mtr.bio/cotton-art-studio See the attached screenshots. Could you remove metricool domain an the above shortener from the blacklist? Regards Marcos Hello- We do not show either the domain nor the IP which the domain resides on in our database, was this perhaps a Browser Guard block only? Link to post Share on other sites More sharing options...
devops2024 Posted February 26 Author ID:1619925 Share Posted February 26 Hi, I have not access to malwarebytes. I have attached the screenshots that our users sent to us. It seems that is a browser guard, as I can see in the screenshoot. What is the solution in this case? Link to post Share on other sites More sharing options...
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