Edzila Posted February 21 ID:1618897 Share Posted February 21 After grabbing MBSETUP from the website, I see MB 5.17 installed on the PC in question. (all of my other 40+ installations are MB 4.x so this is new for me) I am HIGHLY dismayed at the new Dashboard which lists all of the other installation machines under my license. This is absolutely unacceptable for my use case. I don't need the users of my workstations seeing the names and statuses of other workstations in my enterprise. Is there any way to shut this down? What idiot thought this was a good idea? Also not happy about the display for a VPN control in the dashboard but I can at least live with that. 1 Link to post Share on other sites More sharing options...
Porthos Posted February 21 ID:1618899 Share Posted February 21 (edited) 4 minutes ago, Edzila said: I don't need the users of my workstations seeing the names and statuses of other workstations in my enterprise. The consumer version of Malwarebytes is not licensed for business use. You mentioned 40+ installs. Edited February 21 by Porthos 1 Link to post Share on other sites More sharing options...
Edzila Posted February 21 Author ID:1618902 Share Posted February 21 5 minutes ago, Porthos said: The consumer version of Malwarebytes is not licensed for business use. You mentioned 40+ installs. This is unhelpful.... MB is licensed to a PC not to a specific type of use. I have 40+ standalone machines in the field. I have never wanted a centrally managed solution, so we use this. 1 Link to post Share on other sites More sharing options...
Porthos Posted February 21 ID:1618904 Share Posted February 21 (edited) 6 minutes ago, Edzila said: MB is licensed to a PC not to a specific type of use. This is the stand-alone version for Business. https://www.malwarebytes.com/teams https://support.malwarebytes.com/hc/en-us/articles/4407331426707-Malwarebytes-for-Teams-FAQ The consumer version you have now is not for use in a business. Edited February 21 by Porthos Link to post Share on other sites More sharing options...
Staff ChuckOp Posted February 21 Staff ID:1618905 Share Posted February 21 Curious, why are all these devices associated with your Malwarebytes account? Is there a reason the individual users don't have their own accounts? 1 Link to post Share on other sites More sharing options...
Edzila Posted February 21 Author ID:1618906 Share Posted February 21 3 minutes ago, ChuckOp said: Curious, why are all these devices associated with your Malwarebytes account? Is there a reason the individual users don't have their own accounts? Okay this is worse than reddit, thanks for nothing guys Link to post Share on other sites More sharing options...
Edzila Posted February 21 Author ID:1618911 Share Posted February 21 Okay the bottom line seems to be that I accidentally downloaded MBSetup for the TEAMS version of instead of the Premium version. (interesting that the license codes work on both) Regards, Link to post Share on other sites More sharing options...
Administrators jtodd234 Posted February 22 Administrators ID:1618972 Share Posted February 22 (edited) Hello @Edzila This is Jason from Support. Thank you for sharing your feedback regarding the latest version of Malwarebytes. We are taking a cautious approach in rolling out this version to ensure a smooth transition. Therefore, not everyone may have the same experience yet. As we roll out this version, your other devices will also be prompted to update. Per your previous message, we understand your use case differs from our target audience with this specific version and its features. Therefore, I would highly appreciate it if you could share a particular use case with us so we can pass it on to the relevant teams within the company. This will help us determine if we can accommodate your needs in future updates and features. Feel free to Private message me at your convenience. Edited February 22 by jtodd234 2 Link to post Share on other sites More sharing options...
Staff H4V0C Posted February 22 Staff ID:1619034 Share Posted February 22 15 hours ago, Edzila said: After grabbing MBSETUP from the website, I see MB 5.17 installed on the PC in question. (all of my other 40+ installations are MB 4.x so this is new for me) I am HIGHLY dismayed at the new Dashboard which lists all of the other installation machines under my license. This is absolutely unacceptable for my use case. I don't need the users of my workstations seeing the names and statuses of other workstations in my enterprise. Is there any way to shut this down? What idiot thought this was a good idea? Also not happy about the display for a VPN control in the dashboard but I can at least live with that. Hello, thank you for the feedback. We apologize for the trouble this has caused and we are already working on a solution for this. I will reach out to you via direct message to get more information about your use case. Thank you for being a part of the Malwarebytes community. - Aaron 2 Link to post Share on other sites More sharing options...
Wisewiz Posted February 22 ID:1619060 Share Posted February 22 Three things I really dislike about MB5: They took the version number out of the bubble: They added a non-removable ad for Premium Plus to the right-click menu: And this huge, non-removablke ad for PP and a VPN in the Dashboard is completely unacceptable. And I thought MWB was more service-oriented than SALES oriented. Boy, was I ever wrong! 7 Link to post Share on other sites More sharing options...
Staff H4V0C Posted February 22 Staff ID:1619075 Share Posted February 22 1 hour ago, Wisewiz said: Three things I really dislike about MB5: They took the version number out of the bubble: They added a non-removable ad for Premium Plus to the right-click menu: And this huge, non-removablke ad for PP and a VPN in the Dashboard is completely unacceptable. And I thought MWB was more service-oriented than SALES oriented. Boy, was I ever wrong! Hello @Wisewiz thank you for reaching out and sharing your concerns. I've captured your feedback and will work with the team on options to improve the experience here. Thank you for being a part of the Malwarebytes community. - Aaron 4 Link to post Share on other sites More sharing options...
digmorcrusher Posted February 22 ID:1619082 Share Posted February 22 1 hour ago, Wisewiz said: Three things I really dislike about MB5: They took the version number out of the bubble: They added a non-removable ad for Premium Plus to the right-click menu: And this huge, non-removablke ad for PP and a VPN in the Dashboard is completely unacceptable. And I thought MWB was more service-oriented than SALES oriented. Boy, was I ever wrong! Agree, I do not need or approve of the "upsell". 5 Link to post Share on other sites More sharing options...
David H. Lipman Posted February 23 ID:1619178 Share Posted February 23 Thank you @H4V0C It would be "better" if that VPN dialogue on the Dashboard would/could be Collapsible if VPN is not installed. 4 Link to post Share on other sites More sharing options...
Wisewiz Posted February 23 ID:1619180 Share Posted February 23 (edited) 12 minutes ago, David H. Lipman said: It would be "better" if that VPN dialogue on the Dashboard would/could be Collapsible if VPN is not installed. I don't mean to sound grumpy, just reasonable. That big block should be hideable by Premium users who don't want PP or the VPN, and that upsell stuff in the context menu when you right-click the icon in the tray should be "vanished." The redundancy of the upsell in the context and the dashboard is a matter of unreasonable thinking IMO. Actually, it probably isn't even there if VPN is installed, so I'm not sure I follow your reasoning. Edited February 23 by Wisewiz None Link to post Share on other sites More sharing options...
Porthos Posted February 23 ID:1619183 Share Posted February 23 18 minutes ago, Wisewiz said: Actually, it probably isn't even there if VPN is installed It will be there. The same controls that the stand-alone VPN has now in the right-click menu. Link to post Share on other sites More sharing options...
Porthos Posted February 23 ID:1619185 Share Posted February 23 (edited) MB 4 free has the same grayed-out features of premium in the right-click menu as well Edited February 23 by Porthos Link to post Share on other sites More sharing options...
Wisewiz Posted February 23 ID:1619186 Share Posted February 23 Where do you get that right-click menu? I have this every time now: Link to post Share on other sites More sharing options...
Porthos Posted February 23 ID:1619187 Share Posted February 23 @H4V0C My biggest gripe at the moment is the fact that MB 5 has no way to see the license or even activate it with the old format keys. I know how to activate in the account portal. My issue is I have 500+ keys in my portal some are active on computers and many are not. There is no way to search the portal for key numbers either. I know I am an extreme fringe case but you see my issue. 2 Link to post Share on other sites More sharing options...
Porthos Posted February 23 ID:1619188 Share Posted February 23 (edited) 6 minutes ago, Wisewiz said: Where do you get that right-click menu? I have this every time now: MB4 free and the stand-alone VPN. That showing what was compared to MB 5. Edited February 23 by Porthos Link to post Share on other sites More sharing options...
SPDIF Posted February 23 ID:1619275 Share Posted February 23 To make things even more confusing, my Malwarebytes has updated to 4.6.9.314, with no updates about what has changed. Not even in the Beta section. Link to post Share on other sites More sharing options...
Dave77 Posted February 23 ID:1619278 Share Posted February 23 Just upgraded to Malwarebytes 5 on a test machine. As Privacy VPN is now built in, we have lost the visual indicator that the VPN is connected: Version 4 taskbar with VPN installed: This is a significant problem, as you can no longer just glance to check if VPN is connected, or hover over to check status and server. Could the coloured dot be added to the Malwarbytes icon, and the VPN hover over information be added, if Premium Plus is installed and activated? 5 Link to post Share on other sites More sharing options...
Staff H4V0C Posted February 23 Staff ID:1619288 Share Posted February 23 2 hours ago, Dave77 said: Just upgraded to Malwarebytes 5 on a test machine. As Privacy VPN is now built in, we have lost the visual indicator that the VPN is connected: Version 4 taskbar with VPN installed: This is a significant problem, as you can no longer just glance to check if VPN is connected, or hover over to check status and server. Could the coloured dot be added to the Malwarbytes icon, and the VPN hover over information be added, if Premium Plus is installed and activated? Hello @Dave77 thanks for bringing this to our attention. I've passed this on to the team for review. 3 1 Link to post Share on other sites More sharing options...
Dave77 Posted February 23 ID:1619289 Share Posted February 23 21 hours ago, Wisewiz said: Three things I really dislike about MB5: They took the version number out of the bubble: It looks like they also took it off the title bar. Version 4: It is the little things like this that make all the difference. Now you have to go looking for the version number rather than having it presented to you. 4 Link to post Share on other sites More sharing options...
Staff H4V0C Posted February 23 Staff ID:1619293 Share Posted February 23 15 minutes ago, Dave77 said: It looks like they also took it off the title bar. Version 4: It is the little things like this that make all the difference. Now you have to go looking for the version number rather than having it presented to you. I can look into this one as well. Can you help me understand more about how you use the version information today? Looking for some context like... Personal device: I use the version number to make sure I have the latest version and/or to confirm whether Malwarebytes is updated automatically. Supporting others: I have friends/family/clients that contact me regarding Malwarebytes and I need to know the version number when assisting them. 2 1 Link to post Share on other sites More sharing options...
Dave77 Posted February 23 ID:1619299 Share Posted February 23 2 minutes ago, H4V0C said: I can look into this one as well. Can you help me understand more about how you use the version information today? Looking for some context like... Personal device: I use the version number to make sure I have the latest version and/or to confirm whether Malwarebytes is updated automatically. Supporting others: I have friends/family/clients that contact me regarding Malwarebytes and I need to know the version number when assisting them. Hi @H4V0C You have hit the nail on the head with both your statements. I use Malwarebytes at home, on multiple devices, including those of other members of the household. It becomes second nature when helping/supporting/fixing other family members devices to quickly check, for example, are they up to date? are they connected to VPN? etc. On my own devices I find this information is almost checked subconsciously and I will notice if, for example the VPN has disconnected, or the version is out of date compared to the latest version (posted on a subscribed thread and notified from the forum). It now becomes less obvious, and you have to conciously 'click' into things that were previously 'just there' making it a worse experience. I also agree with previous posts that showing 'Other devices' (in the trusted Advisor section) for all devices on a licence is not helpful. I would not want other family members 'Viewing and resolving issues' on my devices. Unfortunately this has almost created the need for an 'administrator' login for the licence holder and a 'user' login for other family members (Perhaps beyond the scope of a personal product), or the ability to password protect the 'other devices' section, or hide/remove it completely. Thanks for looking into these issues, and hopefully they can be resolved. 5 Link to post Share on other sites More sharing options...
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