Thecladding Posted February 14 ID:1617496 Share Posted February 14 Hi there, One of our customers reported that she can't access our website from Virgin Media Broadband. After a quick investigation I noticed our domain was blacklisted here and in a few other lists. We don't use any spam services or malware scripts. Please, can you advise how to remove it from it? Is it possible our competitors do it to compete with us? Kind Regards Arnold domain name https://thecladding.co.uk Link to post Share on other sites More sharing options...
Staff BjelakovicL Posted February 14 Staff ID:1617499 Share Posted February 14 Hi, Please provide a log or a screenshot of the block. Thank you. Link to post Share on other sites More sharing options...
Thecladding Posted February 15 Author ID:1617675 Share Posted February 15 I'm not sure if this is what you mean. Link to post Share on other sites More sharing options...
Porthos Posted February 15 ID:1617676 Share Posted February 15 This is not a block from Malwarebytes. Link to post Share on other sites More sharing options...
Porthos Posted February 15 ID:1617677 Share Posted February 15 17 hours ago, Thecladding said: Please, can you advise how to remove it from it? You have blocks from other vendors. contact them directly. Assorted contacts here https://github.com/yaronelh/False-Positive-Center https://www.virustotal.com/gui/url/a4dbd3547d7e756174ade121402038a0824f28d191d0a4332594e5ea64ffbe40 Link to post Share on other sites More sharing options...
Porthos Posted February 15 ID:1617679 Share Posted February 15 17 hours ago, Thecladding said: One of our customers reported that she can't access our website from Virgin Media Broadband. Virgin has its own protection.https://my.virginmedia.com/customer-news/articles/online-safety.html Link to post Share on other sites More sharing options...
Thecladding Posted February 15 Author ID:1617680 Share Posted February 15 Thanks a lot. I see Malwarebytes has disappeared from the list since yesterday. 11 services were blacklisting us and only 5 left today. Thanks and have a great day. Thank you for the post with a link to Git Hub - very useful. Link to post Share on other sites More sharing options...
Porthos Posted February 15 ID:1617681 Share Posted February 15 Just now, Thecladding said: I see Malwarebytes has disappeared from the list since yesterday. Malwarebytes does not report on VT for websites. Link to post Share on other sites More sharing options...
Thecladding Posted February 15 Author ID:1617732 Share Posted February 15 Yes, I think I can't do anything more here. Thank you for your help and have a wonderful day! Link to post Share on other sites More sharing options...
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