asdfasdf123555 Posted February 10 ID:1616824 Share Posted February 10 Every time I restart my PC and then open Brave Browser there is a website that is a bunch of random letters that gets blocked for risk ware, what should I do? I own lots of software that is possible to cause a virus so I'm not sure how to find it and remove it Link to post Share on other sites More sharing options...
JSntgRvr Posted February 10 ID:1616826 Share Posted February 10 Let's get the info to get the process started. Be aware it will take many steps and scans to fully remove pesky malware. Please respond to all future instructions from your helper in a timely manner. Please do the following so that we may take a closer look at your system for any possible infections. Do these 2 steps FIRST so that files and folders are set to SHOW, plus also, Turn OFF Windows Fast Start. Show-Hidden-Folders-Files-Extensions https://forums.malwarebytes.com/topic/299345-show-hidden-folders-files-extensions/ Disable-Fast-Startup https://forums.malwarebytes.com/topic/299350-disable-fast-startup/ Then please restart the computer and do the following. WARNING: Do Not click the Repair option under Advanced unless requested by a Malwarebytes support agent or authorized helper NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool. The tool also downloads and runs a file called FRSTEnglish. Please allow it to run. In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to the Desktop or on the hidden Public desktop (usually C:\Users\Public\Desktop), please upload that file on your next reply Link to post Share on other sites More sharing options...
asdfasdf123555 Posted February 10 Author ID:1616828 Share Posted February 10 mbst-grab-results.zip Link to post Share on other sites More sharing options...
JSntgRvr Posted February 11 ID:1616832 Share Posted February 11 Welcome I'll be helping you with your computer. Please read this post completely before beginning. If there's anything that you do not understand, please don't hesitate to ask before proceeding. Please take note of the guidelines for this fix: Please note that I am a volunteer. I do have a family, a career, and other endeavors that may prevent immediate responses that meet your schedule. Do note that the differences in time zones could present a problem as well. Your patience and understanding will be greatly appreciated. First of all, the procedures we are about to perform are specific to your problem and should only be used on this specific computer. Do not make any changes to your computer that include installing/uninstalling programs, deleting files, modifying the registry, nor running scanners or tools of any kind unless specifically requested by me. Please read ALL instructions carefully and perform the steps fully and in the order they are written. If things appear to be better, let me know. Just because the symptoms no longer exist as before, does not mean that you are clean. Continue to read and follow my instructions until I tell you that your machine is clean. If you have any questions at all, please do not hesitate to ask before performing the task that I ask of you, and please wait for my reply before you proceed. Scanning with programs and reading the logs do take a fair amount of time. Again, your patience will be necessary. Let's begin... Download the enclosed file Fixlist.txt Save it on your download folder, next to FRSTEnglish.exe. Start FRST (FRST64) with Administrator privileges (FRSTEnglish.exe) (C:\Users\gHost\Downloads\FRSTEnglish.exe) This time around Press the Fix button and wait When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from. Please attach this file in your next reply. Lets give a try to Malwarebytes Antimalware and Adwcleaner to scan your computer https://forums.malwarebytes.com/topic/304827-scan-with-malwarebytes/\ https://forums.malwarebytes.com/topic/304822-scan-with-adwcleaner/ Link to post Share on other sites More sharing options...
asdfasdf123555 Posted February 11 Author ID:1616833 Share Posted February 11 Fixlog.txt Link to post Share on other sites More sharing options...
JSntgRvr Posted February 11 ID:1616846 Share Posted February 11 Resource Protection found corrupt files and successfully repaired them. Attach the AdwCleaner and MBAM logs. Then: Download the enclosed file Fixlist.txt Save it on your download folder, next to FRSTEnglish.exe. Start FRST (FRST64) with Administrator privileges (FRSTEnglish.exe) (C:\Users\gHost\Downloads\FRSTEnglish.exe) This time around Press the Fix button and wait When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from. Please attach this file in your next reply. Link to post Share on other sites More sharing options...
asdfasdf123555 Posted February 11 Author ID:1616859 Share Posted February 11 For the malwarebytes logs, I know that some of these are not allowed to be used but I usually put ignore for this, I have had them on my PC for a long time and the problem never came up with these, i believe that remove edge is detected because it removes things from windows, hxd32 i dont know why at all and goldberg and sacm is for piracy but i havent use d them in a while so i put ignore for them, here is the list anyway result.txt I try to run adw cleaner but when i open it the command prompt opens and nothing happens and it closes I am also a little bit confused by your fixlist.txt because it is the microsoft edge extension for social blade and then also chrome extension for https://github.com/FilipePS/Traduzir-paginas-web, why is it that? And why am i running fix list twice? Fixlog.txt Link to post Share on other sites More sharing options...
JSntgRvr Posted February 11 ID:1616862 Share Posted February 11 Are you still having issues with your computer? Link to post Share on other sites More sharing options...
asdfasdf123555 Posted February 11 Author ID:1616863 Share Posted February 11 Yes, I restarted my PC and the random letters website detection came up again after opening brave and also I am unable to open discord so i tried to uninstall and reinstall and now the installer doesnt work either and then my PC claims that it was installed on 6/10/2024 how is that possible?? Link to post Share on other sites More sharing options...
JSntgRvr Posted February 11 ID:1616867 Share Posted February 11 Dr.Web CureIt! Please download the Dr.Web CureIt! anti-virus utility https://free.drweb.com/ You will need to send them an email to obtain a link to download the scanner, please do so The downloaded file will normally have a unique name such as: q7a9tr4p.exe Close all open applications and locate the downloaded file and double-click to run it The program will take a moment to launch and bring up the License and Update screen Place a check mark to agree to the terms and then click on the Continue button Click the underlined link Select objects for scanning On the top left click the Scanning objects that should automatically check all objects Click the small wrench and make sure there is a check on Automatically apply actions to threats Then click the large button on bottom right Start scanning Once the scan has completed there will be a link named Open report click that and a log named cureit.log should open in Notepad The log is saved in the folder named Doctor Web in the top of your user profile folders Please attach that log on your next reply Link to post Share on other sites More sharing options...
JSntgRvr Posted February 11 ID:1616870 Share Posted February 11 I am not familiar with Brave, but see if you can removed the default "Roboto" font Google uses, and install new font family. Here is a download link. Roboto - Google Fonts Link to post Share on other sites More sharing options...
asdfasdf123555 Posted February 11 Author ID:1616871 Share Posted February 11 4 minutes ago, JSntgRvr said: I am not familiar with Brave, but see if you can removed the default "Roboto" font Google uses, and install new font family. Here is a download link. Roboto - Google Fonts Why would I do that? 23 minutes ago, JSntgRvr said: Dr.Web CureIt! Please download the Dr.Web CureIt! anti-virus utility https://free.drweb.com/ You will need to send them an email to obtain a link to download the scanner, please do so The downloaded file will normally have a unique name such as: q7a9tr4p.exe Close all open applications and locate the downloaded file and double-click to run it The program will take a moment to launch and bring up the License and Update screen Place a check mark to agree to the terms and then click on the Continue button Click the underlined link Select objects for scanning On the top left click the Scanning objects that should automatically check all objects Click the small wrench and make sure there is a check on Automatically apply actions to threats Then click the large button on bottom right Start scanning Once the scan has completed there will be a link named Open report click that and a log named cureit.log should open in Notepad The log is saved in the folder named Doctor Web in the top of your user profile folders Please attach that log on your next reply cureit.zipI had to upload a compressed version of the log because it was too big Link to post Share on other sites More sharing options...
JSntgRvr Posted February 11 ID:1616901 Share Posted February 11 On my research I found users with the same issues you have, and their solutions was to remove the default "Roboto" font Google uses and install new font family. Link to post Share on other sites More sharing options...
asdfasdf123555 Posted February 12 Author ID:1616969 Share Posted February 12 There is no Roboto font as the default font on Brave Browser, are you sure that these random websites are a virus? Link to post Share on other sites More sharing options...
JSntgRvr Posted February 12 ID:1616974 Share Posted February 12 Lets give our scanner atry: Malwarebytes for Windows If you already have Malwarebytes installed then open Malwarebytes and click on the small gear icon, then click on the "Check for updates" button on the General tab. After any updates, click the middle Scan button from the main page. It will automatically run a Threat Scan. If you don't have Malwarebytes installed yet, please download it from here or alternative link and install it. Once installed then open Malwarebytes and select Scan and let it run. Once the scan is completed, make sure you have it quarantine any detections it finds. If no detections were found click on the Save results drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. If Malwarebytes won't run then please skip to the next step and let us know in your next reply that the scanner would not run. View Reports and History in Malwarebytes for Windows v4 https://support.malwarebytes.com/hc/en-us/articles/360038479194-View-Reports-and-History-in-Malwarebytes-for-Windows Malwarebytes for Windows v4 guide https://support.malwarebytes.com/hc/en-us/articles/360038984693-Malwarebytes-for-Windows-v4-guide Link to post Share on other sites More sharing options...
asdfasdf123555 Posted February 12 Author ID:1616975 Share Posted February 12 I already sent it but here it is again but a lot of these files are folse positives that i have had on my computer for a long time result.txt Link to post Share on other sites More sharing options...
Solution JSntgRvr Posted February 12 Solution ID:1616978 Share Posted February 12 I see no malware in your system. Does that occur only in Brave? Reset Brave to default: How do I reset Brave settings to default? – Brave Help Center Link to post Share on other sites More sharing options...
asdfasdf123555 Posted February 12 Author ID:1616985 Share Posted February 12 I have no more issues now Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 12 Root Admin ID:1616996 Share Posted February 12 Let's go ahead and do some clean-up work and remove the tools and logs we've run. Please download KpRm by kernel-panik and save it to your desktop. right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, ensure all boxes under Actions are checked. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log will open in Notepad titled kprm-(date).txt. Please attach that file to your next reply. (not compulsory) Link to post Share on other sites More sharing options...
asdfasdf123555 Posted February 12 Author ID:1617149 Share Posted February 12 I did it and all of my PC is clean with no issues thank you so much Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 13 Root Admin ID:1617198 Share Posted February 13 We're glad that we were able to assist you. The following information will help you to keep your computer and data safer as well as improve your overall privacy Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site. https://www.howtogeek.com/780233/best-password-manager/ Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/ Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download https://patchmypc.com/about-us Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security Malwarebytes Browser Guard Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ uBlock Origin Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin Cybersecurity basics & protection Everything you need to know about cybercrime https://www.malwarebytes.com/cybersecurity Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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