I need the fixlist.txt to remove this malware

[ahmeddshams]

i need help please

Addition.txt FRST.txt

[JSntgRvr]

Welcome 
 
I'll be helping you with your computer.
 
Please read this post completely before beginning. If there's anything that you do not understand, please don't hesitate to ask before proceeding.
 
Please take note of the guidelines for this fix:

• Please note that I am a volunteer. I do have a family, a career, and other endeavors that may prevent immediate responses that meet your schedule. Do note that the differences in time zones could present a problem as well. Your patience and understanding will be greatly appreciated.
• First of all, the procedures we are about to perform are specific to your problem and should only be used on this specific computer.
• Do not make any changes to your computer that include installing/uninstalling programs, deleting files, modifying the registry, nor running scanners or tools of any kind unless specifically requested by me.
• Please read ALL instructions carefully and perform the steps fully and in the order they are written.
• If things appear to be better, let me know. Just because the symptoms no longer exist as before, does not mean that you are clean.
• Continue to read and follow my instructions until I tell you that your machine is clean.
• If you have any questions at all, please do not hesitate to ask before performing the task that I ask of you, and please wait for my reply before you proceed.
• Scanning with programs and reading the logs do take a fair amount of time. Again, your patience will be necessary. 

Let's begin... 

• Download the enclosed file  Fixlist.txt
• Start FRST (FRST64) with Administrator privileges (FRSTEnglish.exe) (C:\Users\User\Downloads\FRSTEnglish.exe)
• This time around Press the Fix button and wait
• When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

Please attach this file in your next reply.

 

Lets give a try to Malwarebytes Antimalware and Adwcleaner to scan your computer

https://forums.malwarebytes.com/topic/304827-scan-with-malwarebytes/\

https://forums.malwarebytes.com/topic/304822-scan-with-adwcleaner/

Attach their reports.

[ahmeddshams]

thank you for replying i appreciate it 

here is the file

Fixlog.txt

[JSntgRvr]

Give a try to Malwarebytes Antimalware and Adwcleaner to scan your computer

https://forums.malwarebytes.com/topic/304827-scan-with-malwarebytes/\

https://forums.malwarebytes.com/topic/304822-scan-with-adwcleaner/

Attach their reports.

[ahmeddshams]

i hope i did the steps right

malware export to txt.txt AdwCleaner[C02].txt

[JSntgRvr]

All clear. How is it doing?

[JSntgRvr]

Are you still with us?

[ahmeddshams]

sorry for the late reply 

my pc is working great 

[JSntgRvr]

Congratulations.

Use this application to remove tools used and their quarantined items:

Please download KpRm by Kernel-panik and save to your Desktop.

• Click on KpRm.exe to run the tool.

Vista/Windows 7/8/10 users right-click and select Run As Administrator.

• Put a check mark next to these items:

- Delete tools

- Create Restore Point

- Delete now

• Click the "Run" button.

• When the tool has finished, it will create and open a log report and delete itself.

A few final recommendations:

The following information will help you to keep your computer and data safer as well as improve your overall privacy

• Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
  https://www.howtogeek.com/780233/best-password-manager/
• Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
• Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download https://patchmypc.com/about-us
• Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
• Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/
• Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

• Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee
• Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser
• Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/

uBlock Origin

• Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm
• Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak
• Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

Cybersecurity basics & protection

Everything you need to know about cybercrime
https://www.malwarebytes.com/cybersecurity

Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal.