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We got these new laptops at work in July

Things were good for the first few months then I thing I got infected so our IT guy installed Malware on my computer

He ran it and found some "bugs" and things were better

Now a month latter and I think I've got issues again.

I trying running the Malware program, but it stops responding after about 28 minutes when ever I scan the C drive, D drive is scanned and no problems were found.

So what do I do when I'm infected so bad that not even the anitivrus program will run?


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Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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