False positive on our Streaming Platform

[zaronology]

We are having issues with your plugin flagging our Video Streaming player for Phishing.

This is affecting many sites where our player is used.  

The player is iframed onto their page, which may be why it is being flagged.

The URL is

playerv2.zealstream.com

Here is an example video: 

https://playerv2.zealstream.com/i?v=qwav4pfem4rmuwa9

 

Edited February 7 by AdvancedSetup
Disabled hyperlinks

[TeMerc]

22 minutes ago, zaronology said:

We are having issues with your plugin flagging our Video Streaming player for Phishing.

This is affecting many sites where our player is used.  

The player is iframed onto their page, which may be why it is being flagged.

The URL is

playerv2.zealstream.com

Here is an example video: 

https://playerv2.zealstream.com/i?v=qwav4pfem4rmuwa9

 

Hello-Not seeing the IP nor domains in the database, is this a Browser Guard only block perhaps?

[zaronology]

Yes, Browser Guard only.  I had to install the plugin to see the warning being reported. 

[blender]

Hello,

Not seeing it blocked on my end, can you grab a log from Browser Guard please?
Click the BG icon in browser toolbar> 3 dots beside the settings gear > support > download debug logs.
Probably best to zip it to attach as they can get pretty big. (~5mb max)

Thanks,

[zaronology]

BG-Logs_v2.6.20_2024-02-07_17042.txt.zip

 

Attached.

[Porthos]

@blender

[blender]

Thanks for the log/screenshot. 

Should be unblocked in about 1/2 hour. You may need to update Browser Guard database.
Click BG icon in browser toolbar > 3 dots beside settings gear > support > check for database updates.

Thanks for reporting.

[zaronology]

It has been 45 minutes and we are still seeing the block message. I updated the database as well.  Please advise.

[zaronology]

After the last database update the issue appears to be resolved.  Thank you.